Valet Attendant

Four Seasons Hotels and Resorts; London; On-site; GBP 35,000 - 41,000; Full time

Job summary

Join Four Seasons Hotel London at Tower Bridge as a Valet Attendant, where you will ensure guests and team members always look their best. This role involves precise handling and finishing of clothing, alongside top-notch communication and service for an exceptional guest experience.

Benefits

£35,000 package including service charge

40 hour working week

Excellent training and career development

Up to 20 complimentary nights at Four Seasons

Free meals and snacks while on duty

Paid Wellness days per year

Increased holiday entitlement with service

Free Life Insurance

Dental and MediCash plan

Employee Recognition Programmes

Qualifications

• 1+ year experience in a similar role.
• Excellent communication skills in English.
• Professional appearance.

Responsibilities

• Receive, categorize, and process garments.
• Ensure items are cleaned and returned properly.
• Coordinate pick-up and delivery of clothing.

Skills

Communication

Attention to Detail

Service Orientation

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Join Our Team as a Valet Attendant
Four Seasons Hotel London at Tower Bridge

Are you passionate about delivering exceptional service and have a keen eye for detail? We’re looking for a Valet Attendant to join our dedicated Laundry & Valet team at Four Seasons Hotel London at Tower Bridge.

About the Role:
As a Valet Attendant, you’ll play a key role in ensuring our guests and team members always look their best. You’ll be responsible for the careful handling, processing, and finishing of guest clothing and employee uniforms to the highest standards. You’ll also manage the collection and delivery of garments with efficiency and care.

What You’ll Do:

• Receive, categorize, and process guest and staff garments with precision and attention to detail

• Ensure all items are cleaned, pressed, and returned to the highest standards

• Coordinate timely pick-up and delivery of clothing to guest rooms

• Maintain accurate records of items received and returned

• Communicate clearly and courteously with guests and colleagues

• Support the wider laundry team as needed to ensure smooth daily operations

What You Bring:

• Ideally, you’ll have at least one year of experience in a similar role

• You have excellent communication skills and a good command of English, both spoken and written

• You take pride in your appearance and present yourself professionally at all times

• You’re service-oriented, proactive, and always ready to go the extra mile to delight our guests

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £35,000 package which includes hotel service charge, and salary

• 40 hour working week

• Excellent training and career development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service

• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day

• Up to 2 paid Wellness days per year!

• Holiday entitlement increases with years of service up to 33 days off

• Free Life Insurance

• Bupa Dental and MediCash plan available

• Opportunities to build a successful career with global potential

• Season ticket loan & cycle to work scheme

• Free uniform dry cleaning available

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access to Wagestream– a salary advance benefit

• Employee Recognition Programmes

• &many, many more surprises to discover!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK