Vacancy: Operations Administrator

Canoescotland; Perth; Hybrid; GBP 22,050 - 26,950; Full time

Job summary

Canoescotland is looking for a dedicated Operations Administrator to support customer service and digital engagement initiatives in a hybrid working environment. Based primarily in Scotland, the role includes managing inquiries, coordinating logistics, and creating engaging content for various digital platforms. The position requires a commitment to teamwork, as well as the ability to travel regularly to the office in Perthshire. A salary of £24,500 per annum is offered for this full-time, permanent position.

Qualifications

• Experience in customer service and operational delivery.
• Ability to create engaging content for social media and newsletters.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide support in customer service and digital engagement.
• Manage the shared inbox and coordinate logistics for events.
• Create content for social media, newsletters, and the website.

Skills

Customer service skills

Digital engagement

Teamwork

Effective communication

Job description

Operations Administrator – Operations Administrator

Paddle Scotland is seeking a dedicated and motivated Operations Administrator to provide support in the areas of customer service and digital engagement.

What is the role?

This is a dynamic and varied role at the heart of Paddle Scotland, combining customer service, operational delivery and digital engagement. You’ll be the first point of contact for members and partners, ensuring every enquiry is handled with professionalism and care. From managing the shared inbox to supporting events and communicating through our digital channels, you’ll play a key role in helping us deliver a high‑quality experience for our community.

Working flexibly across a hybrid environment, including our head office in Perthshire, you’ll provide essential support to colleagues right across the organisation. Whether it’s coordinating logistics for the performance team, ensuring systems and databases are accurate, or assisting with training and course administration, your work will help keep Paddle Scotland running smoothly. You’ll also contribute to our communications by creating engaging content for social media, newsletters, and our website, showcasing the best of paddlesport in Scotland.

This is an exciting opportunity for someone who enjoys variety, teamwork, and making a real difference. You’ll gain experience across multiple areas of operations, events and digital communications. Some travel across Scotland, including overnight stays, may be required, offering you the chance to see the impact of your work first‑hand.

Part‑time and flexible working requests may be considered for the right candidate.

Role Details

• Role title: Operations Administrator
• Salary: £24,500 per annum
• Location: Hybrid (based in Scotland*) – Regular travel to our office in Perthshire required
• Reports to: Communications and Operations Manager
• Employment: Full time (37 hours per week), permanent (following 3 month probationary period)
• Travel requirement: This role is primarily remote; however, regular travel to our office at our campsite in Perthshire is an essential part of the job. Applicants must be currently resident in Scotland (or willing to relocate) to ensure they can meet the travel requirements of the post.

Equality and Diversity Statement

Paddle Scotland is committed to creating a diverse and inclusive organisation that reflects the communities we serve. We actively welcome applications from individuals of all backgrounds, cultures, identities, and experiences.