Vacancy for User Researcher at The National Archives

Digital Preservation Coalition; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading organization in digital archiving seeks a User Researcher to join their team in London. You will play a central role in understanding user interactions with services and ensure digital experiences align with user needs. Benefits include pension, various discounts, and well-being resources.

Benefits

Pension

Discounts with local businesses

Wellbeing resources (on-site therapists)

On-site gym

Restaurant and shop

Qualifications

• Strong understanding of usability and accessibility practices.
• Experience with a variety of user research methods.

Responsibilities

• Deliver products that widen access to digital collections.
• Analyze and evaluate research findings for actionable insights.

Skills

Usability

Accessibility

User Research Methods

Analysis of Research Findings

Job description

• Vacancy for User Researcher at The National Archives

Vacancy for User Researcher at The National Archives

23 May 2022

London

Full-Time

The Digital Archiving and Web Archiving departments at The National Archives are committed to delivering high quality, user-friendly digital services that collect, preserve and provide access to our Digital Archive and the UK Government Web Archive. We are committed to research, innovation and meeting user needs. We want to test our assumptions thoroughly and regularly with our users (the public, researchers, journalists, government and our staff), so that we develop services in line with real, evidenced needs and ultimately attract new and more diverse audiences to our nationally important collections.

We’re currently looking for an enthusiastic user researcher to join our growing user-centred design community. In this role, you will work as part of a multi-disciplinary team, to deliver products that will widen access The National Archives digital collections.

Understanding our users and creatively thinking about how they interact with our services is central to how we work. We are looking for a user researcher who has a good understanding of usability and accessibility practices and knowledge of a variety of user research methods and how they should be applied.

Your ability to confidently analyse and evaluate research findings to reveal actionable insights and recommendations will help us build a rich picture of our audiences and their needs so that together we can create the best digital experience for our users.

Join us here in beautiful Kew, just 10 minutes’ walk from the Overground and Underground stations, and you can expect an excellent range of benefits. They include a pension, discounts with local businesses (e.g. beauty salons and bars) and wellbeing resources (e.g. on-site therapists). We offer an on-site gym, restaurant, shop and staff bar.

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. This role is primarily based at our Kew site, some remote working will be possible.

We are committed to continually improving the diversity of our workforce and therefore encourage applications from people of colour, the LGBTQI+ community, the trans community, those who are neuro diverse, and those with a disability.