VACANCY: Age UK Oxfordshire – Community Link Worker

ocva.org; Oxford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A community health organization in Oxford is seeking a Community Link Worker to support individuals in maintaining their independence and accessing health services. You will be home-based but work closely with local health teams, visiting clients and helping them connect with community resources. Ideal candidates should have experience in health or social care, strong communication skills, and the ability to manage their own caseload. This is a permanent position offering competitive pay and full-time hours.

Qualifications

• Experience working in health or social care environments.
• Strong communication skills for engaging with clients.
• Ability to work independently and manage a caseload.

Responsibilities

• Support clients in navigating health and community services.
• Work collaboratively with health professionals in a hospital setting.
• Maintain accurate records and monitor client progress.

Job description

VACANCY: Age UK Oxfordshire – Community Link Worker

September 18, 2025

Job title: Community Link Worker

Role summary: To listen to, support and empower people to maintain and retain their independence, health and wellbeing, enabling them to ‘live life to the full’. As part of our Community Team, you will work in local communities supporting individuals, families and groups, listening to them to find out what matters to them.

Your role is to provide people with the information they need to be connected in their communities and to access the support they need to manage their health and care needs. We work closely with local health and social care partners, and you will work to develop these relationships with front line health and care professionals.

You will be primarily home based, working in a locality team and taking referrals for clients in a geographical area. You will also be expected to work a minimum of one day a week in a hospital setting. You will need to be comfortable visiting people in their own homes. Additionally, you will work alongside the wider team to support community groups and events.

Job location: Oxford City

Pay Rate: £13.50, increasing to £14.05 after probation period.

Hours: 35 hours a week

Contract is: Permanent

Responsibilities

1. Manage your own caseload, contacting and supporting clients through face-to-face meetings, telephone, video calls and attending client group meetings, helping them develop a support plan to achieve their goals.
2. Be part of the hospital team, working in a hospital setting at least one day a week supporting people to prepare for their discharge.
3. Utilising a strengths-based conversation approach to help clients identify the most appropriate source of information and support and enable them to engage with activities, groups and other community programmes.
4. Provide information and support that helps people stay connected in their communities and continue to lead meaningful lives, whilst living at home safely and securely.
5. Maintain accurate records for the cases, groups and events that you support, and support initiatives to collect feedback from clients.
6. Responsible for recording and monitoring all work in a timely and accurate manner, ensuring client confidentiality and supporting the production of progress reports and evaluation of the service.
7. Be an active member of the wider Community Team, providing peer support, sharing good practice and new approaches, and assisting in identifying gaps in the service and taking steps to address them.
8. Build networks in an area, attending events and meetings and developing relationships with the organisations delivering relevant services in their area.
9. Maintain and grow your knowledge of local services and Age UK information and signposting best practice.
10. Work collaboratively with Age UK Oxfordshire staff, health and social care professionals, and other organisations as is appropriate.
11. Additional:
    • Work in accordance with Age UK Oxfordshire policies and procedures.
    • Take a pro-active approach to personal learning and development.
    • Attend team meetings, Age UK Oxfordshire staff meetings and other line management and training activities as appropriate.
12. Community Link Workers may also be asked to conduct other duties relevant to the role or in support of Age UK Oxfordshire including supporting volunteers and fund-raising activities.

This job description is not restrictive or definitive and should be regarded as a guideline to the duties required. It may be amended in the light of changing circumstances following consultation with the post holder. The job description does not form part of the Contract of Employment.

To view the full job description and to apply, please visit the website here.