Vacancies : Care at Home Scheduler (Peripatetic) (Part-Time)

West Dunbartonshire Council; Dumbarton; Hybrid; GBP 18,000 - 28,000; Full time

Benefits offered by this job

LGPS pension

Annual leave 25 days (plus 8 public)a

Employee wellbeing support

Job summary

West Dunbartonshire Council is seeking a Scheduler for the Care at Home team. The role focuses on managing the scheduling system, matching Home Carers to service users, and supporting carers to deliver personalised care.

You will work closely with the Care at Home Co-ordinator, ensuring smooth service delivery while adhering to care plans and safeguarding requirements. This role offers hybrid working and pro-rata salary based on hours worked.

Qualifications

• Positive, proactive attitude with a genuine passion for helping others.
• Strong organisational skills and ability to stay calm under pressure.
• Excellent communication skills with a friendly, empathetic manner.
• Confident using digital tools (training provided).
• Availability weekends.

Responsibilities

• Keep the scheduling tool accurate and up to date so service users receive care.
• Decide on deployment of Home Carers to meet complex needs.
• Be the first point of contact for service users and staff, offering support.
• Collaborate with the team to deliver high-quality, person-centred care.
• Handle changes such as Carer absences and find quick solutions.
• Respond to care service availability requests and liaise with Carers and providers.
• Maintain records and follow procedures if safety concerns arise.
• Prepare reports to help managers plan and improve service delivery.
• Assist with referrals and transitions of care for new users.

Job description

Job Description

The salary will be pro-rata'd to the hours worked.

About The Role

Join Our Care at Home Team – Make a Real Difference Every Day!

Are you passionate about making a positive impact in people’s lives and your local community?

Do you thrive in a role where each day brings new challenges and opportunities to help others?

If so, we invite you to join our dedicated Care at Home team as a Scheduler.

In this vital role, you’ll work closely with our Care at Home Co-ordinator and Organisers to ensure our service runs smoothly. You’ll support our incredible Home Carers by managing the scheduling system and matching Carers to service users in line with their individual care plans.

What You’ll Be Doing

• Keeping our scheduling tool accurate and up to date so service users receive the care they need.
• Making thoughtful decisions about deploying Home Carers to meet complex needs.
• Acting as the first point of contact for service users and staff, offering support and guidance.
• Collaborating with a passionate team focused on high-quality, person-centred care.
• Handling unexpected changes, such as Carer absences, by finding quick solutions.
• Responding to care service availability requests and liaising with Carers and providers.
• Maintaining accurate records and following procedures if safety concerns arise.
• Preparing reports to help managers plan and improve service delivery.
• Assisting with referrals and transitions of care for new service users.

Why You’ll Love Working with Us

• Be part of a supportive, inclusive team where your ideas and contributions are valued.
• Experience the reward of making a real difference in people’s lives every day.
• Join a service that’s evolving to meet the changing needs of our community.

What We’re Looking For

• A positive, proactive attitude and a genuine passion for helping others.
• Strong organisational skills and the ability to stay calm under pressure.
• Excellent communication skills with a friendly, empathetic manner.
• Confidence using digital tools (training provided if needed).
• weekends.

Additional Benefits

• 10% shift allowance paid in addition to your monthly salary.
• Hybrid working arrangements to balance home and office-based work.

Requirements

This post is considered as Regulated Work with Adults and Children under the Protection of Vulnerable Groups (Scotland) Act 2020 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975.

Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act.

In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

The Successful Candidate Will Benefit From The Following

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us