UX Writer

Unum UK; London; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a UX Writer, where you'll craft compelling content that enhances user experiences across digital platforms. This role involves collaborating with a diverse team to define the brand's voice, shape user flows, and conduct research to refine content strategies. With a focus on creating intuitive and impactful content, you'll play a vital role in guiding users seamlessly through their journeys. Enjoy a supportive environment that fosters growth and offers generous benefits, including a bonus scheme and extensive holiday options. If you're passionate about user experience and effective communication, this opportunity is perfect for you.

Benefits

Generous Bonus

DC Pension Scheme

Life Insurance and Income Protection

Access to Remote GP and Nutrition Coaching

35 Days Holiday

Salary Sacrifice Electric Car Scheme

Free Shuttle Bus from Dorking Train Station

Qualifications

• Proven experience in UX writing or a similar role with a strong portfolio.
• Exceptional writing and editing skills with attention to detail.

Responsibilities

• Shape the language of digital and online journeys for user engagement.
• Define and maintain brand's tone of voice across platforms.

Skills

UX Writing

Editing Skills

Interpersonal Skills

User Research

Usability Testing

Education

Relevant Degree or Equivalent Experience

Job description

Who are we?

We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.

The role

What will you be doing?

UX Writer

Hybrid – 2-3 days a week in Dorking office or Dorking/Basingstoke hybrid

What will you bring?

We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & their families.

Unum UK is recruiting a UX Writer to shape the language of our digital and online journeys, ensuring our users are guided seamlessly and encouraged to interact. As part of a collaborative team, including creative designers, UX specialists, product owners, developers, and third parties, you'll play a key role in making Unum UK's content both intuitive and impactful. Helping to shape wireframes, prototypes, and user flows that incorporate effective content solutions.

In this role, you will be responsible for defining and maintaining our brand's tone of voice across both digital and traditional platforms, ensuring a consistent and engaging experience for our users. Additionally, you will take part in user research and usability testing, using insights to refine content strategies and enhance overall user engagement.

We are looking for someone with proven experience in UX writing or a similar role, supported by a strong portfolio showcasing successful projects. You should have exceptional writing and editing skills, with a keen eye for grammar, punctuation, and style. Strong interpersonal skills are essential, as you will need to present ideas clearly and incorporate feedback effectively. The ability to thrive in a fast-paced environment and adapt to changing project requirements and deadlines is also crucial.

The Successful Candidate Can Expect

• Generous Bonus
• DC pension scheme
• Life Insurance and Income Protection
• Access to a remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinions through Unum's award-winning health and wellbeing app, Help@hand.
• 35 days holiday (Including Bank Holidays) with the option to buy and sell holiday up to 5 days
• Salary sacrifice electric car scheme with free on-site electric chargers.
• Free Shuttle Bus from Dorking Train Station

Why join us?

At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail].

Company

Unum UK