UX / UI Designer

Clarion Housing Group; United Kingdom; Hybrid; GBP 48,000 - 59,000; Full time

Job summary

A leading housing association in the UK is seeking a UX/UI Designer to join their Product & User Experience team. This hybrid role will involve designing intuitive and accessible service experiences for customers and staff. The ideal candidate should be proficient in Figma and able to tackle complex business problems. This position offers a competitive salary and flexible work arrangements.

Qualifications

• Understanding of multi-channel customer services.
• Experience in designing accessible and intuitive user experiences.
• Ability to create high-fidelity design deliverables.

Responsibilities

• Research user needs and create visual artifacts.
• Design prototypes and mock-ups for early-stage concepts.
• Collaborate with engineering teams for design feasibility.

Skills

Figma

User journey design

Prototyping

Multi-channel service design

Collaboration with engineering teams

Job description

Overview

Location: Hybrid / London base location

London: £48,988 to £58,173 per annum

Hours: 36 hours per week – flexible options considered

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn’s Top Companies 2024

Are you a product designer who wants to design solutions that make a difference?

Our Product & User Experience team operate in multi-disciplinary teams so we can deliver digital services at scale. This is an exciting development opportunity for a UX / UI designer with a passion for simple and accessible design. Clarion Housing Group is a business for social purpose and our mission is to provide homes for those who need them most. Our Housing Association serves 360,000 residents in 125,000 homes. Latimer our property development arm builds and sells thousands of homes each year. Find out more at Clarion Housing Group website.

Responsibilities

• Research user needs and create artifacts that help stakeholders visualise problems.
• Create prototypes and mock-ups to rally teams around early-stage concepts.
• Design intuitive multi-channel service experiences for customers and staff.
• Champion simple and accessible service experiences that work for everyone.
• Work collaboratively with Product and Engineering teams in multi-disciplinary teams.
• Help evolve our multi-brand design system.
• Highly proficient in Figma with a strong technical understanding of its capabilities, adept at translating design concepts into front-end development requirements, and collaborating effectively with engineers to ensure designs are both intuitive and technically feasible.

We’re looking for a designer who understands multi-channel customer services and can get to grips with complex business problems. You’ll be equally comfortable workshoping user journeys and delivering high-fidelity design deliverables in Figma.

If you can bring fresh perspectives to our team and you are eager to grow, then we want to hear from you!

Please review the full role profile before applying - UX / UI Designer

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.

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Closing Date: Thursday 25th September 2025 at midnight.

With hybrid working and flexible working arrangements this could be the opportunity you’ve been looking for!

This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office up to one day per week. Occasional travel may also be required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.