UX UI Designer

Empro Group; Chelmsford; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking a skilled UX/UI Designer to enhance a user-centered digital health and justice case management system in Glasgow. This role offers the opportunity to work collaboratively in a regulated sector, shaping impactful digital solutions. The ideal candidate will possess strong UX/UI design skills, with a focus on accessibility and user advocacy.

Benefits

Opportunities for skill development and career progression

Qualifications

• Demonstrated UX/UI experience with a strong portfolio.
• Understanding of accessibility (e.g., WCAG) and regulatory requirements.
• Strong collaboration skills within multi-disciplinary teams.

Responsibilities

• Conduct user research, interviews, and usability testing.
• Develop wireframes, flows, and interactive prototypes.
• Design engaging, intuitive interfaces aligned with brand and usability standards.

Skills

User Research

Accessibility

Figma

Sketch

Adobe XD

Collaboration

Education

Degree in UX/UI Design, HCI, Digital Media

Job description

UX/UI Designer

Based in Glasgow | Salary: £30,000 per annum
Full-time | Permanent | Mainly office-based (some remote work)

We are recruiting on behalf of our client for an experienced and user-focused UX/UI Designer to join a digital health and justice technology team. This role focuses on enhancing and maintaining a user-centred, accessible case management system supporting professionals across healthcare, legal, and public sector settings.

The successful candidate will play a pivotal role in shaping intuitive and compliant digital solutions that respond to real-world complexity and improve user experience across high-pressure environments.

Key Employment Details

Location: Glasgow (mainly office-based, with some remote work)

Hours: Monday to Friday, 09:00 to 17:30 (37.5 hours/week)

Travel: A full, clean UK driving licence and access to a car are required

Security clearance: You must undergo and maintain DBS, NPPV Level 3, and HMPPS Cat A vetting. Failure to pass or retain clearance will result in contract termination

Additional hours: May occasionally be required depending on business need. TOIL or overtime applies

About the Role

The UX/UI Designer will be responsible for delivering well-researched, highly accessible, and user-centred digital experiences. Working across wireframing, prototyping, design systems, and accessibility, you’ll transform complex workflows into efficient, user-friendly tools.

You’ll collaborate closely with stakeholders including healthcare and justice professionals, as well as internal developers, product managers, and compliance teams. The role demands adaptability, excellent communication, and a strong commitment to user advocacy within a highly regulated sector.

Key Responsibilities

User Research & Insights

• Conduct user research, interviews, and usability testing

• Create personas, journey maps, and data-driven insights

• Translate findings into actionable design solutions

UX Design & Interaction

• Develop wireframes, flows, and interactive prototypes

• Prioritise usability, efficiency, and accessibility

• Design for high-pressure professional settings

UI Design & Visual Communication

• Design engaging, intuitive interfaces aligned with brand and usability standards

• Maintain a consistent design language across platforms

• Ensure full compliance with WCAG, GDPR, and industry regulations

Collaboration & Stakeholder Engagement

• Work with cross-functional teams to deliver design solutions

• Present and iterate designs based on stakeholder feedback

• Promote a user-first approach across product development

Design Systems & Accessibility

• Maintain a scalable design system and component library

• Document design patterns and accessibility standards

• Prioritise inclusivity and compliance in all deliverables

Agile Development & Continuous Improvement

• Participate in Agile/Scrum teams, planning and retrospectives

• Stay current with UX/UI trends and sector-specific innovation

• Identify areas for design process improvement and scalability

Person Specification

Essential:

• Demonstrated UX/UI experience with a strong portfolio

• Proficient in Figma, Sketch, Adobe XD, or similar tools

• Understanding of accessibility (e.g., WCAG) and regulatory requirements

• Strong collaboration skills within multi-disciplinary teams

• Experience designing for complex or regulated environments

Desirable:

• Experience with EPRs, case management platforms, or public sector systems

• Familiarity with front-end principles (HTML/CSS/JS)

• Experience in Agile/Scrum environments

• Knowledge of user psychology or behavioural design

Qualifications

• Degree in UX/UI Design, HCI, Digital Media, or equivalent professional experience

• Additional training in user research, accessibility, or service design (desirable)

Why Apply?

Work on meaningful digital products that impact public sector and healthcare delivery

Collaborate with skilled professionals in a dynamic environment

Contribute to innovation in secure, high-compliance sectors

Opportunities for skill development and career progression