UX Researcher, Qualitative London, UK • Research +1 more • Research London, UK Research Design [...]

Meta; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate UX Researcher to join their innovative team. This role involves conducting qualitative research to understand user behavior and attitudes, utilizing various methodologies such as interviews and usability tests. You will collaborate with cross-functional teams to generate insights that drive product ideation and design evaluation. The ideal candidate is curious about the intersection of technology and society, adaptable in a fast-paced environment, and committed to delivering high-quality research. Join a forward-thinking company that is shaping the future of social technology and making a meaningful impact on billions of users worldwide.

Qualifications

• Several years of experience in qualitative user research.
• Experience conducting in-depth interviews and usability testing.

Responsibilities

• Design and execute end-to-end custom primary research.
• Communicate research results clearly to stakeholders.
• Work closely with product teams to identify research initiatives.

Skills

Qualitative User Research

Effective Communication

Research Methodologies

Strategic Narrative Development

Education

Bachelor's degree

Master's degree

PhD

Tools

Surveys

Focus Groups

Usability Testing

Field Studies

1:1 Interviews

Job description

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain rich insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide range of perspectives and stem from many different backgrounds. We’re looking for effective communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society. They will also need to be adaptive in a fast-moving organization, strategic about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta.

UX Researcher, Qualitative Responsibilities

1. Work closely with product teams to identify research initiatives
2. Act as a thought leader in the domain of research, while advocating for the people who could use our products
3. Design and execute end-to-end custom primary research using a wide variety of methods
4. Design studies that address both user behavior and attitudes
5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
6. Communicate research results and illustrate suggestions in a clear and compelling manner
7. Work cross-functionally with design, product management, content strategy, engineering, and marketing
8. Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications

1. Bachelor's, Master's, or PhD in a relevant field
2. Several years of experience in qualitative user research
3. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
4. Interest in and experience executing hands-on, primary research
5. Experience translating research findings into strategic narratives

Preferred Qualifications

1. Bachelor's, Master's, or PhD in a field related to human behavior, such as Human Computer Interaction (HCI), Psychology, Sociology, Communication, Information Science, Media Studies, Political Science, Computer Science, Economics or other related disciplines.
2. Experience with consumer products, consumer insights, or product development

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.