UX Researcher for Commercial insights

Lorien; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading global recruitment firm is seeking a UX Researcher for Commercial Insights for a 3-4 month contract. The role involves conducting user research and offering expertise in product design, behaviour design, and data analysis. Candidates should have strong skills in collaboration and communication, with familiarity in user research tools like UserTesting and Qualtrics. This position offers a remote/hybrid setup with some travel for meetings.

Qualifications

• Proven experience in planning and conducting user research.
• Ability to distil complex data into clear insights.
• Experience in behaviour change and behavioural design/research.

Responsibilities

• Conduct user research across the product lifecycle.
• Work effectively with cross-functional teams.
• Present research findings in a clear and impactful way.

Skills

Design Thinking

Product Design Research

Behaviour Design

User Research Expertise

Bias Mitigation

Analytical Thinking

Collaboration

Communication

Business Acumen

User Research Tools

Third party management

Tools

UserTesting

Qualtrics

GA4

Job description

UX Researcher for Commercial insights
3-4 Months Initially
Remote/Hybrid (Some travel required for meetings)
Inside IR35

My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE.

Essential skills and experience for the UX Researcher for Commercial Insights:

• Design Thinking: Knowledge and experience in Design Thinking principles and practices
• Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial / commercial dashboards
• Behaviour Design: Experience in behaviour change and behavioural design/research
• User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment.
• Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points.
• Analytical Thinking: Ability to distil complex data into clear insights and identify the three most important things teams need to know to make decisions.
• Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders.
• Communication: The ability to present research findings in a clear and impactful way.
• Business Acumen: Understanding of how user insights connect to business goals and product strategy.
• Tool Proficiency: Familiarity with user research tools such as UserTesting, Qualtrics, GA4 or similar.
• Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently.

Preferred skills and experience for the UX Researcher for Commercial Insights :

• Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights.
• Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences.
• Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods industry and its regulatory and user experience challenges.

Stakeholder influence: Evidence of influencing stakeholders at different levels to follow a 'consumer first' mindset.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.