UX Insights & Analytics Analyst

DiverseJobsMatter; England; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Pension scheme

28 days holiday

Free site entries across England

Flexible working

Job summary

DiverseJobsMatter seeks a UX Analyst to turn user behaviour data into actionable insights that improve digital products and experiences. You will work in a multidisciplinary digital team, configuring analytics tracking, measuring performance, and supporting evidence-led decisions in a hybrid, fixed-term role until March 2029.

Responsibilities include producing reports and visualisations, monitoring WCAG 2.2 Level AA accessibility, and collaborating with developers, designers and marketing to

Qualifications

• Experience configuring analytics tracking, producing reports and visualisations, and interpreting data to generate actionable insights for digital products.
• Experience working collaboratively in multidisciplinary teams, including with developers and designers.
• Knowledge of WCAG 2.2 Level AA web accessibility guidelines.
• Experience using analytics tools such as Google Tag Manager, GA4 or similar.
• Experience developing colleagues' skills in using and understanding analytical data.
• Experience conducting UX research within a user-centred design process.

Responsibilities

• Gather and interpret data on user interactions across digital channels.
• Define, implement, measure and analyse digital performance metrics.
• Configure analytics tracking and monitor the performance of digital products and features.
• Produce clear reports and data visualisations that provide actionable UX insights.
• Measure digital accessibility against WCAG 2.2 Level AA guidelines.
• Work collaboratively with developers, designers, marketing and digital colleagues.
• Use research and analytics to support user-centred product development.
• Help colleagues develop their understanding and use of analytical data.

Skills

Analytics

UX research

Team collaboration

Data interpretation

Accessibility knowledge

Tools

Google Tag Manager

GA4

Job description

DiverseJobsMatter seeks a UX Analyst to turn user behaviour data into actionable insights that improve digital products and experiences. You will work in a multidisciplinary digital team, configuring analytics tracking, measuring performance, and supporting evidence-led decisions in a hybrid, fixed-term role until March 2029.

Responsibilities include producing reports and visualisations, monitoring WCAG 2.2 Level AA accessibility, and collaborating with developers, designers and marketing to