UX Designer - Credit Cards (12-Month FTC)

Lloyds Banking Group; Chester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading financial services organization seeks an experienced User Experience Designer to enhance customer journeys in Chester. Responsibilities include crafting user experiences, collaborating with a multidisciplinary team, and presenting designs to stakeholders. Ideal candidates should demonstrate proficiency in prototyping tools and advocate for user-centric designs. A comprehensive benefits package is offered, promoting diversity and inclusion.

Benefits

Pension contribution up to 15%

Performance bonuses

Flexible benefits

30 days' holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Experience in User Experience or Interaction Design.
• Strong prototyping and layout skills.
• Ability to communicate effectively with developers.

Responsibilities

• Craft end-to-end user experiences using design systems.
• Create prototypes to visualize designs.
• Gather and analyze research for design decisions.

Skills

User Experience Design

Prototyping

Stakeholder Interaction

Research Analysis

Accessibility Design

Tools

Sketch

Figma

InVision

Adobe XD

Axure

Job description

We're looking for an experienced User Experience Designer to join our Credit Cards design team in Chester (will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which we engage and build relationships with our business customers, while supporting them with the right products, tools, and services to meet their needs.

We're seeking someone who can work collaboratively alongside a full design team and take full ownership of their design output. The ideal candidate will be confident when presenting their work to stakeholders and able to adapt designs based on feedback from stakeholders, user research, and usability testing. As a UX Designer, your role will include:

1. Crafting end-to-end user experiences, creating cohesive journey steps by creatively using components from a central design system to balance content and UI elements.
2. Bringing designs to life using prototyping software such as Sketch, InVision, Figma, Axure, or Adobe XD.
3. Balancing business requirements with user needs by gathering research and rationale to align stakeholders and advocating for customer-centric solutions.
4. Adapting to technical constraints across platforms while guiding the creation of optimal user experiences.
5. Promoting customer inclusion by designing accessible and inclusive products for users of diverse ages, backgrounds, and abilities.
6. Demonstrating experience in User Experience or Interaction Design, with strong prototyping and layout skills.
7. Taking full ownership of interaction design projects and effectively communicating with developers to ensure designs meet specifications and are usable by a broad audience.
8. Using existing design systems proactively and recommending improvements to benefit projects and other designers.
9. Interpreting quantitative and qualitative research to inform design decisions, supported by dedicated user research teams.
10. Having experience in complex landscapes, ideally within financial services.
11. Working collaboratively within a multidisciplinary team and seeing designs through to delivery.

At Lloyds Banking Group, we are committed to creating an inclusive culture and workforce that reflects the diversity of our customers and communities. We prioritize diversity, inclusion, and accessibility, encouraging applications from under-represented groups. We offer a comprehensive benefits package, including a pension contribution of up to 15%, performance bonuses, share schemes, flexible benefits, 30 days' holiday plus bank holidays, wellbeing initiatives, and parental leave policies.