UX Designer (all genders)

Paessler AG; Street; Hybrid; GBP 40,000 - 70,000; Full time

Job description

At Paessler, we're passionate about simplifying IT and OT infrastructure monitoring. We believe that powerful monitoring tools should be accessible and easy to use, empowering IT professionals to efficiently manage their complex environments. For over 25 years, we have been developing cutting-edge monitoring solutions, including our flagship PRTG products, used by over 500,000 users worldwide. As a UX Designer at Paessler, you'll join our dynamic product team, a collaborative group dedicated to creating intuitive and user-friendly interfaces to our products. We foster a culture of innovation and continuous improvement where your contributions will directly impact the experience of our users, making their monitoring tasks easier and more efficient.

We are seeking a talented and passionate UX Designer to join our team and play a key role in shaping the future of Paessler's monitoring solutions, including our renowned PRTG suite. You will be responsible for the entire UX design process, from user research and ideation to prototyping and iteration. You will collaborate closely with product owners, product managers, marketers, and developers to create intuitive, engaging, and user-friendly experiences that empower our users to effectively monitor their IT and OT infrastructure. Your focus will be on simplifying complex tasks and creating solutions that are both powerful and easy to use.

YOUR TASKS

• User Research & Analysis: Conduct thorough analysis of user needs and identify user requirements working with the product management team specifically for Paessler's IT and OT monitoring software leveraging various research methods. Synthesize findings from user research, analytics, personas, and scenarios to inform and guide a conceptualization process, ensuring our solutions are intuitive and user-friendly, even when dealing with complex monitoring data.
• Conceptual Design: Design and iteratively refine user flows, information architecture, page layouts, and interaction design based on user feedback gathered from our active user community. Develop innovative, needs-based, and well-conceived concepts using prototyping methodologies, including scribbles, wireframes, and low/mid/high fidelity prototypes for software, web, and mobile interfaces.
• Visual Design: Create high-fidelity design assets based on the concept and Paessler's design system for handoff to front-end developers and product managers. Contribute to and maintain consistency across applications by updating the Paessler UX Pattern Library, ensuring a seamless user experience.
• Scenario Development & Product Improvement: Contribute to the development of user scenarios and propose innovative ideas for product enhancements that simplify the complexities of IT and OT monitoring.
• Stakeholder Collaboration: Work closely with stakeholders across marketing, product management, and engineering to ensure alignment and a cohesive user experience across the PRTG suite.
• Business Alignment: Ensure proposed design solutions and strategic frameworks align with Paessler's business requirements set by the product managers and leadership, contributing to the continued growth and success of our monitoring solutions.

YOUR PROFILE

• Bachelor’s degree in design, Human-Computer Interaction, or a related field
• 5+ years of experience in UX design, with a strong portfolio showcasing user-centered design solutions on software applications, ideally within the IT monitoring, network management, or OT space
• Proven experience with user research methodologies, information architecture, interaction design, and usability testing
• Proficiency in design and prototyping tools (e.g., Sketch, Figma, Adobe XD)
• Strong understanding of user-centered design principles, with a passion for simplicity and ease of use
• Excellent communication, collaboration, and presentation skills
• Experience working in an Agile development environment is a plus
• Familiarity with IT and OT infrastructure monitoring concepts and terminology is a significant advantage

FACTS FOR YOU

• Flexible working hours and a family-friendly environment
• Work in our beautiful office in Brno or from home - it’s your choice
• Permanent working contract
• 25 days of vacation and possibility of sick days
• Meal vouchers
• Wide range of further training and personal development opportunities
• Time to deal with innovative topics and technologies
• A structured onboarding phase with support from experienced colleagues

INTERESTED?

Make it easy for yourself and use the application button below.

Your contact person for this great job is:

Celine Gallee
[e-mail]

And at the end, a very important note:
For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our job posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!