UX Designer

Citigroup Inc.; Belfast; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading global bank seeks a senior UX Designer in Belfast, responsible for creating user-centric design solutions. The role involves collaboration with product and engineering teams, performing UX research, and integrating feedback to enhance user experiences. Join a hybrid workplace with competitive benefits, promoting a diverse and inclusive environment.

Benefits

27 days annual leave (plus bank holidays)

Discretional annual performance related bonus

Private Medical Care & Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Significant experience on complex, enterprise-scale design projects.
• Knowledge of usability and accessibility principles.
• Experience in planning and conducting UX research.

Responsibilities

• Lead meetings with users, clients, and product sponsors.
• Translate user needs into UX requirements, user flows, and wireframes.
• Collaborate with product owners and engineers to prioritize UX design work.

Skills

Attention to detail

Analytical skills

Communication skills

Presentation skills

Usability principles

Accessibility principles

Figma proficiency

UX research experience

Education

Bachelor’s degree

Master’s degree (preferred)

Formal UX Qualification

Job description

Overview

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

What We do / The Team

Markets Data, Business Risks & Controls Technology develops and enhances an extensive portfolio of applications helping the business managing the operational risk in the company and establish appropriate controls in trading. We support traders, salespeople, risk managers, financial controllers and operations staff located all over the globe. Our portfolio has multiple systems providing market controls, alerts disposition, regulatory reporting and controls inventory applications.

In the Markets Data, Business Risks & Controls Technology team, the role of the UX Designer is a senior level role significantly contributing to the research, analysis, and design of digital products and systems. In this role you will play a key role in conceptualizing and crafting user-centric design solutions.You will collaborate closely with our product and engineering teams to create intuitive, cohesive and engaging experiences for our users.
Your expertise in visual design, information architecture, interaction design, and user research will shape our products' look, feel, and function.

Role Overview/What will you do:

• Lead meetings with users, clients, product sponsors and technology to understand project requirements
• Plan and perform UX research, define IA, user journeys, and create personas
• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
• Translate user needs and product requirements into UX requirements, user flows, sketches, wireframes, prototypes, and final designs.
• Perform relevant testing to validate and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs using Figma
• Collaborate with product owners, engineers, and other stakeholders to prioritize UX design work and create deliverablesthat will satisfy our users’ needs.
• Use and contribute to the approved design system
• Contribute to design standards and best practices
• Perform detailed handover to development teams, ensuring they have all they need to implement the designs
• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
• Contribute to the wider UX community of practice
• Promote the value of UX within the wider organization
• Advocate for the user at all times, ensuring user-centric design approach in all phases of design and development.

Key Skills and Experience required

• Strong attention to detail & analytical skills
• Significant experience on complex, enterprise-scale design projects
• Experience in planning and conducting UX research
• Knowledge of usability and accessibility principles.
• Excellent communication and presentation skills
• Excellent skills in Figma
• Experience in using/creating design systems

Education:

• Bachelor’s/University degree, Master’s degree preferred (Optional).
• At least one formal UX Qualification is a strong plus

What we’ll provide you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit ourGlobal Benefitspage to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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Job Family Group:

Technology

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Job Family:

Digital Design Engineering

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.