Utilities Team Leader

Avove Utilities; Telford; On-site; GBP 29,000 - 49,000; Full time

Benefits offered by this job

24 days holiday

Company pension

Life assurance

Private GP Helpline

Health Cash Plan

Avove Discount Scheme

Family friendly policies

Lifestyle benefits

Financial wellbeing programme

Employee assistance program

Job summary

Avove is seeking a Team Leader to join the Severn Trent Water framework in Telford. You will lead a small team of operatives, ensuring safe, efficient delivery of clean water installation works and high customer satisfaction.

The role covers scheduling, compliance, quality, and staff wellbeing, with opportunities to mentor and improve processes. The position requires a full UK driving licence and relevant site qualifications, including NRSWA and water hygiene, with a strong emphasis on safety

Qualifications

• Full UK Driving Licence.
• NRSWA Operative accreditation.
• Medium Risk Confined Space certification.
• Emergency First Aid qualification.
• EUSR Cat & Genny (CAT 1) certification.
• EUSR Safe Digging Practices (CAT 2) certification.
• EUSR National Water Hygiene Card.
• Excavator qualification (up to 10 tonnes) – desirable.
• Dumper qualification (up to 10 tonnes).
• Electrofusion Jointing certification (ControlPoint/Ovarro BlueBox preferred).
• NCO (Water) Level 1 qualification – desirable.
• Deep Excavation/Trench Support qualification – desirable.
• Knowledge and experience of line stopping operations.
• Experience and/or training in under-pressure drilling.
• Banksman and Slinger/Signaller certification

Responsibilities

• Lead and support a team of two or more operatives to deliver programmed works safely, efficiently, and in line with KPIs, operational requirements, and project deadlines.
• Develop the skills, knowledge, and confidence of team members to support their growth and progression within clean water operations.
• Promote and enforce the highest standards of health, safety, and compliance across all site activities.
• Identify potential risks and implement effective control measures to ensure a safe working environment for all.
• Work closely with the management team to ensure appropriate resource levels are in place to deliver work to the highest quality standards.
• Build positive relationships with customers, proactively addressing concerns and ensuring a high level of customer satisfaction.
• Provide feedback and contribute ideas to improve processes, performance, and ways of working.
• Support the adoption of new technologies, innovations, and continuous improvement initiatives.
• Accurately complete all required documentation, records, and systems updates in a timely manner and to a high standard.

Skills

UK Driving Licence

NRSWA Operative accreditation

Medium Risk Confined Space

Emergency First Aid

EUSR Cat & Genny CAT 1

EUSR Safe Digging CAT 2

EUSR National Water Hygiene

Excavator qualification (10t)

Dumper qualification (10t)

Electrofusion Jointing (Point/BlueBox)

NCO (Water) Level 1

Deep Excavation/Trench Support

Line stopping operations

Under-pressure drilling

Banksman and Slinger/Signaller

Job description

We’re looking for a Team leader to join our Severn Trent Water framework!

Location: Telford

Salary: up to £49,000 ( Depending on experience)

Contract Type: Permanent

We are expanding our team and are looking for a Team Leader to join our Developer Services Framework within the Severn Trent Water region. This is a great opportunity to join an established team and contribute to a workstream that has been successfully delivered for over 10 years.

As a Team Leader, you will be responsible for leading a team of operatives, ensuring work is delivered safely, efficiently, and to the highest quality standards. You will support the development of your team, oversee clean water installations ranging from 25mm to 500mm, and ensure an excellent experience for our customers.

You will also manage daily work schedules, compliance, quality, and team wellbeing, ensuring all job information is communicated accurately and on time.

Responsibilities

• Lead and support a team of two or more operatives to deliver programmed works safely, efficiently, and in line with KPIs, operational requirements, and project deadlines.
• Develop the skills, knowledge, and confidence of team members to support their growth and progression within clean water operations.
• Promote and enforce the highest standards of health, safety, and compliance across all site activities.
• Identify potential risks and implement effective control measures to ensure a safe working environment for all.
• Work closely with the management team to ensure appropriate resource levels are in place to deliver work to the highest quality standards.
• Build positive relationships with customers, proactively addressing concerns and ensuring a high level of customer satisfaction.
• Provide feedback and contribute ideas to improve processes, performance, and ways of working.
• Support the adoption of new technologies, innovations, and continuous improvement initiatives.
• Accurately complete all required documentation, records, and systems updates in a timely manner and to a high standard.

About You

• Full UK Driving Licence.
• NRSWA Operative accreditation.
• Medium Risk Confined Space certification.
• Emergency First Aid qualification.
• EUSR Cat & Genny (CAT 1) certification.
• EUSR Safe Digging Practices (CAT 2) certification.
• EUSR National Water Hygiene Card.
• Excavator qualification (up to 10 tonnes) – desirable.
• Dumper qualification (up to 10 tonnes).
• Electrofusion Jointing certification (ControlPoint/Ovarro BlueBox preferred).
• NCO (Water) Level 1 qualification – desirable.
• Deep Excavation/Trench Support qualification – desirable.
• Knowledge and experience of line stopping operations.
• Experience and/or training in under-pressure drilling.
• Banksman and Slinger/Signaller certification

This role is not eligible for sponsorship under the Skilled Worker Visa process. Applicants must therefore have, and maintain, an alternative right to work for the duration of employment.

What’s in it for you?

• 24 days holiday plus bank holidays
• Company pension scheme
• Life assurance
• Private GP Helpline & Health Cash Plan
• Avove Discount Scheme
• Family friendly policies
• A selection of lifestyle benefit options
• Financial wellbeing programme
• Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
• We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

Why join Avove?

At Avove, we’re proud to create an environment where people can build meaningful careers, develop their skills and feel supported to reach their full potential. We invest in training and development, provide opportunities to grow, and are committed to a workplace where safety, wellbeing and collaboration are at the heart of everything we do. With a strong focus on supporting our people and their families through a broad range of benefits, Avove is a place where you can feel valued, make a real impact and take the next step in your career with confidence.

About Avove

Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities.

We are an equal opportunities employer

At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. If you require any reasonable adjustments or support during the application or interview process, please let us know and we’ll be happy to discuss how we can support you.