UTC Rota Coordinator | London North West University Healthcare NHS Trust

London North West Healthcare NHS Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Rota Co-ordinator to manage staffing rotas for Urgent Treatment Centres. The successful candidate will coordinate medical and nursing staff schedules, provide administrative support, and collaborate with other Rota Co-ordinators. Ideal applicants will possess strong problem-solving and communication skills, and the ability to work both independently and collaboratively.

Qualifications

• Ability to work under pressure and proactively problem solve.
• Excellent interpersonal and communication skills.
• Ability to escalate issues and maintain high standards.

Responsibilities

• Co-ordinate and populate staffing rotas for Urgent Treatment Centres.
• Support team workload as a Rota Co-ordinator.
• Provide administrative support to Service Managers.

Skills

Problem-solving under pressure

Interpersonal skills

Communication skills

Job description

Overview

An opportunity has arisen for an enthusiastic and efficient individual to join the Urgent Treatment Centres as our Rota Co-ordinator. You will be required to co-ordinate and populate the medical and nursing staffing rotas on a daily basis for the Urgent Treatment Centres and the on call rota. You will also be required to work closely with our cross site team of Rota Co-ordinators to support each other’s workload.

Responsibilities

• Co-ordinate and populate the medical and nursing staffing rotas on a daily basis for the Urgent Treatment Centres and the on call rota.
• Work closely with our cross site team of Rota Co-ordinators to support each other’s workload.
• Provide a comprehensive administrative support to the Service Managers managing the Urgent Treatment Centres rotas across all 3 sites.
• Ensure service objectives are achieved efficiently and effectively.
• Coordinate all medical and nursing staff rotas to ensure the service is resourced to the required levels each day.
• Maximise the skills and resources within this staff group including training and development.
• Proactively problem solve and work well under pressure, display excellent interpersonal and communication skills, effectively able to escalate issues and maintain high standards at all times.
• Work as part of a team, however should be able to work unsupervised using your own initiative.
• Support the timely delivery of rotas and ensure effective measures have been taken to support adequate staffing.
• Responsible for accurately recording planned and unplanned absences, such as leave or sickness.

Qualifications/Skills

• Ability to proactively problem solve and work well under pressure.
• Excellent interpersonal and communication skills.
• Ability to escalate issues effectively and maintain high standards at all times.
• Ability to work as part of a team and unsupervised using own initiative.

About London North West University Healthcare NHS Trust (LNWH)

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• We run major acute services at:
  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre

Education/Training

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

For any further information regarding this vacancy, please refer to the detailed job description attached to this advert.

This advert closes on Thursday 25 Sep 2025