Usher - Manchester Magistrates Court (Ref: 5382)

Ministry of Justice UK; Manchester; On-site; GBP 23,000 - 30,000; Full time

Job summary

An established industry player seeks a dedicated Court Usher to facilitate smooth court proceedings at Manchester Magistrates Court. This pivotal role involves welcoming court users, preparing court rooms, and ensuring efficient operations. Ideal candidates will possess strong communication skills and the ability to multitask effectively. Join a team committed to public service and making a meaningful impact in the justice system. Enjoy a supportive work environment with opportunities for learning and development, and contribute to a diverse and inclusive workplace.

Benefits

Access to learning and development

Flexible working options

Inclusive and diverse work environment

Civil Service pension with 28.97% employer contribution

Annual Leave

Public Holidays

Season Ticket Advance

Qualifications

• Strong communication skills to assist and reassure court users.
• Ability to multitask, prioritize, and organize workload effectively.

Responsibilities

• Welcoming the public and preparing court rooms for hearings.
• Supporting the efficient operation of the court and completing documentation.

Skills

Communication Skills

Multitasking

IT Proficiency

Detail-oriented

Adaptability

Job description

Usher - Manchester Magistrates Court (Ref: 5382)

Join to apply for the Usher - Manchester Magistrates Court (Ref: 5382) role at Ministry of Justice UK.

This position is based at Manchester Magistrates Court, M60 1PR.

Job Summary

Please refer to the detailed Job Description attached.

Job Description

The Court Usher plays a pivotal role in court proceedings, serving as a vital link between court users and the Judiciary to ensure the smooth running of hearings.

About Us

HM Courts & Tribunals Service (HMCTS) manages criminal, civil, and family Courts and Tribunals in England and Wales. We support our service users and colleagues in delivering justice. We seek individuals committed to public service and making a difference. If you are interested in a meaningful career, please apply.

Your Role

You will be the first point of contact for court users, regularly interacting with the judiciary and administrative staff. Your responsibilities include welcoming the public (including vulnerable witnesses and legal representatives), preparing court rooms, completing documentation, and supporting the efficient operation of the court. You will work within a team, managing your own time and supporting HMCTS's work.

Your Skills and Experience

With a friendly, approachable manner, you should possess strong communication skills to assist and reassure court users confidently. Ability to multitask, prioritize, and organize your workload is essential. You should be comfortable with IT, detail-oriented to ensure accurate documentation, and adaptable to new software. Providing help and reassurance in challenging situations professionally is key.

Please refer to the attached job description for more details. Ensure your CV includes your current duties and responsibilities.

Further Details

This is a customer-facing, office-based operational role providing HMCTS services to the public. The standard working hours are 37 hours per week.

Skilled Worker Visa Information

From 4 April 2024, the salary threshold for Skilled Worker visas has increased. The starting salary for this role is below the general sponsorship threshold. The Department cannot sponsor unless you have held a Skilled Worker visa since before this date, qualify for relevant points, or meet other criteria. If you believe you are eligible and receive a provisional offer, mention this during vetting.

If you do not meet the new sponsorship criteria, consider your options for maintaining your right to work in the UK. Successful applicants must have the legal right to live and work in the UK and Civil Service.

For more information, visit www.gov.uk/skilled-worker-visa.

Person Specification

Please refer to the detailed Job Description.

Behaviours

Assessment during the selection process will focus on:

• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside a salary of £23,583, HMCTS contributes £6,831 towards your Civil Service Defined Benefit Pension scheme. Additional benefits include:

• Access to learning and development
• Flexible working options
• Inclusive and diverse work environment
• Civil Service pension with 28.97% employer contribution
• Annual Leave
• Public Holidays
• Season Ticket Advance

Application and Recruitment Process

More information can be found at our Candidate Information Page. The vacancy uses Success Profiles to assess Behaviours, Strengths, and Experience. Feedback is provided only after interview or assessment.

Security and Eligibility

Successful candidates must undergo criminal record checks and baseline personnel security checks. The role is open to UK nationals, Irish nationals, Commonwealth nationals with the right to work in the UK, and certain EU/EEA/Swiss nationals with settled or pre-settled status, among others. Find more details on nationality requirements and working for the Civil Service on the official pages.

Contact Details

• Name: SSCL Recruitment Enquiries Team
• Email: [e-mail]
• Telephone: [phone]

For complaints related to recruitment, contact SSCL at [e-mail] or visit the Civil Service Commission website.