User & Security Co-ordinator

Royal Devon University Healthcare NHS Foundation Trust; Halwell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organisation in Halwell is seeking a Configuration Manager to oversee the EPR User & Security team. Responsibilities include team management and ensuring operational flow using Microsoft tools. The role comes with 37.5 hours per week and benefits including 27 days of leave, flexible working, and professional development support.

Benefits

27 days of paid annual leave

Onsite nursery

Flexible working schemes

NHS Pension scheme

Cycle to work scheme

Health Service discounts

Qualifications

• Experience in financial and personnel administration.
• Ability to supervise staff workload.
• Excellent communication skills for interaction with teams.

Responsibilities

• Organise day-to-day operations of the EPR User & Security team.
• Supervise workload for team analysts.
• Maintain operational flow for end-users using the EPR system.

Skills

Organisational skills

Proficiency in Microsoft Office

Team management

Tools

Microsoft Outlook

Microsoft Excel

Teams

EPR system

Job description

For more information on the Job Description and Responsibilities, please click the link below.

Role Details

The post holder will be responsible for their own workload, including financial and personnel administration, overseeing building maintenance, and dealing with clients/visitors and multi-disciplinary teams.

The role involves organising the day-to-day operations of the EPR User & Security team (1.0 WTE Band 8a Configuration Manager + 5.0 WTE Band 6 & 7 Configuration Analysts). The post holder will support workload supervision for the analysts and report directly to the Configuration Manager.

The individual will help organise the team’s workload using Microsoft Office tools such as Outlook, Excel, and Teams. They will also become proficient in the use of the access elements of the EPR system, the IT service desk portal, and the Learn Plus Training system to ensure the team provides timely and appropriate access for end-users, maintaining operational flow.

Additional Information

Working Pattern: 37.5 Hours per week

Interview Date: 21/8/25

For further information, please contact: Kylie Swabey, Configuration Manager, [e-mail]

This is a fixed-term contract for 12 months. NHS employees may consider this a secondment opportunity.

This is an internal vacancy for Royal Devon employees; therefore, Bank workers are not eligible to apply.

Equality and Diversity

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities. Preference will be given to staff with Priority and 'At Risk' status, including NHS At Risk staff throughout Devon.

Application Process

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received.

About Us

Established in April 2022, the Royal Devon University Healthcare NHS Foundation Trust combines the expertise of the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We support our staff through various initiatives, including funding for qualifications, days off for study, CPD, and rotational placements. We promote a healthy work-life balance with flexible working schemes and family-friendly policies.

Starting pay includes 27 days of paid annual leave (plus bank holidays), increasing to 33 days plus bank holidays. Staff have access to occupational health services, counselling, wellbeing activities, and discounts on shopping, fitness, and leisure. Additional benefits include:

• Blue Light Card and Health Service Discounts
• Salary sacrifice schemes
• Onsite nursery
• Car lease schemes
• The NHS Pension scheme
• Cycle to work scheme

If you're interested in this role, we would love to hear from you.