User Researcher - Newcastle

Accenture UK & Ireland; North East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Newcastle is seeking a User Researcher to lead user research initiatives, advocate for user-centered design, and collaborate in Agile teams. Ideal candidates will have relevant user research experience and skills in user advocacy. Competitive salary and benefits including vacation days and private medical insurance are offered.

Benefits

25 days vacation

Annual performance bonus

Private medical insurance

3 extra days off for charitable work

Qualifications

• Relevant experience as a User Researcher.
• Comfort advocating for users and guiding stakeholders.

Responsibilities

• Lead planning, recruiting, and conducting user research sessions.
• Manage the research process from developing briefs to presenting findings.
• Collaborate with product owners to devise focused research strategies.
• Participate in Agile delivery teams, advocating for users.

Skills

User Research Experience

Agile Scrum Team Experience

User Advocacy

Familiarity with GDS Standards

Job description

Role: User Researcher

Location: Newcastle

Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note: The above information relates to a specific client requirement.

As a User Researcher, you will work with a team of creative and passionate UX Design specialists responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple clients in various industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.

As a User Researcher, you will:

1. Lead planning, recruiting, and conducting user research sessions to support the design and development of digital client services and projects.
2. Manage the research process from developing user recruitment briefs to conducting sessions remotely or face-to-face, analyzing sessions, report writing, and presenting findings to your team and stakeholders.
3. Align user research activities to influence and support decision-making.
4. Collaborate with product owners and service managers to devise research strategies that generate focused insights.
5. Convert concepts and findings into high-quality stimulus material.
6. Work closely with designers and developers to turn user data into actionable requirements that inform prototype development and product direction.
7. Participate in Agile delivery teams, advocating for users and addressing client issues effectively.
8. Share knowledge and learn new skills within our UX & Design Team to create transformational services.

We Are Looking For Experience In The Following Skills:

1. Relevant experience as a User Researcher.
2. Experience working within an Agile Scrum team.
3. Comfort advocating for users and guiding stakeholders through user-centred design processes.
4. Some familiarity with GDS standards is beneficial.

Set yourself apart:

1. Showcase a portfolio with examples of User Journeys, Personas, User Research, Prototyping, User Testing, and UI Design.

What’s in it for you?

At Accenture, besides a competitive salary, you will enjoy benefits such as 25 days’ vacation, an annual performance bonus (dependent on career level), private medical insurance, and 3 extra days off per year for charitable work.

Flexibility and mobility are essential, as there may be requirements to work onsite with partners to deliver outstanding services.

About Accenture:

We bring unmatched experience and capabilities across more than 40 industries, supported by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 740,000 employees serving clients in over 120 countries, we focus on continuous innovation to improve performance and create lasting value.

Visit us at www.accenture.com!

Accenture is an equal opportunities employer, encouraging applications from all backgrounds and does not discriminate based on race, religion, ethnicity, disability, age, gender, or other protected characteristics.

We reserve the right to close the role early if a suitable candidate is found.