User Researcher - Newcastle

Accenture UK & Ireland; North East; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Accenture is seeking a User Researcher to join their team in Newcastle. This role involves leading user research to enhance digital products and services for clients across various industries. The ideal candidate will have relevant experience in user research, agile methodologies, and a portfolio demonstrating their skills in user-centered design.

Benefits

25 days vacation

Annual performance bonus

Private medical insurance

3 extra days for charitable activities

Qualifications

• Relevant experience as a User Researcher.
• Experience working within an Agile Scrum team.
• Comfort in advocating for user-centered design processes.

Responsibilities

• Lead planning, recruiting, and conducting user research sessions.
• Manage research process and present findings to stakeholders.
• Collaborate with product owners to generate focused insights.

Skills

User Research

Agile Scrum

User-Centred Design

Stakeholder Management

Job description

Role: User Researcher

Location: Newcastle

Hybrid Working:

Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Note:

The above information relates to a specific client requirement.

Job Description:

As a User Researcher, you will work with a team of creative and passionate UX Design specialists responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple clients in various industries. As part of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.

Responsibilities:

1. Lead planning, recruiting, and conducting user research sessions to support the design and development of digital client services and projects.
2. Manage the research process from developing user recruitment briefs to conducting sessions remotely or face-to-face, analyzing sessions, report writing, and presenting findings to your team and stakeholders.
3. Align user research activities to influence and support decision-making.
4. Collaborate with product owners and service managers to devise research strategies that generate focused insights.
5. Convert concepts and findings into high-quality stimulus material.
6. Work closely with designers and developers to turn user data into actionable requirements for prototypes and product direction.
7. Participate in Agile delivery teams, advocating for users and addressing client issues.
8. Share knowledge and learn new skills within the UX & Design team to create transformational services.

Desired Skills and Experience:

1. Relevant experience as a User Researcher.
2. Experience working within an Agile Scrum team.
3. Comfort in advocating for users and guiding stakeholders through user-centred design processes.
4. Experience with GDS standards is advantageous.

Preferred Qualifications:

Having a portfolio showcasing User Journeys, Personas, User Research, Prototyping, User Testing, and User Interface Design will set you apart.

Benefits:

At Accenture, in addition to a competitive salary, benefits include 25 days’ vacation, an annual performance bonus (dependent on career level), private medical insurance, and 3 extra days leave per year for charitable activities.

Flexibility and mobility are essential, with potential onsite requirements to collaborate with partners.

About Accenture:

We leverage extensive experience and capabilities across 40+ industries, supported by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 740,000 employees serving clients worldwide, we focus on innovation to improve performance and build lasting value.

Visit us at www.accenture.com!

Equal Opportunity Statement:

Accenture is an equal opportunities employer, encouraging applications from all societal sections and does not discriminate based on race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or other protected grounds.

Note:

We reserve the right to close the role early if a suitable candidate is found.