User Researcher - German Speaker

loveholidays; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join loveholidays as a User Researcher and help enhance customer understanding and product development. In this role, based in London, you will lead research activities focusing on the German market, ensuring that user needs drive decision-making in product design.

Benefits

Company pension contributions at 5%

Individualised training budget

Discounted holidays for family and friends

25 days of holidays per annum plus public holidays

Enhanced maternity/paternity leave

Cycle to work scheme

Qualifications

• Fluent in both German and English.
• Experience with user-centred practices.
• Ability to analyse and synthesize research findings.

Responsibilities

• Plan and conduct user research activities.
• Align research activities to inform decision-making.
• Communicate research findings across the business.

Skills

User research

Data analysis

Communication

German language

English language

Job description

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User Researcher - German Speaker, London

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Client:

loveholidays

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

da446291432c

Job Views:

6

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Why loveholidays?

At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.

The impact you'll have:

We are looking for a user researcher to join our growing team. Your work will deepen customer understanding and help fuel our product development activities. Working with cross-functional teams, you will advocate for our customers, their needs, desires, contexts, and champion them at every stage of the product and development lifecycle.

• Planning, designing and carrying out user research activities that help teams get a deep understanding of the users' desires, pains, needs and experiences.
• Aligning user research activities to inform decision-making and action.
• Working closely with Product Managers, Designers, and Engineers to develop plans for high-impact research that helps us understand our existing and potential customers.
• Helping educate internal stakeholders on qualitative and quantitative research methods, appreciate their limitations and when to apply them appropriately.
• Analysing research data and synthesizing findings.
• Communicate research findings concisely and convincingly across the business.
• Supporting the other researchers.
• A big part of your focus will be on the German market/users.
• You understand and have experience with a range of user-centred practices. You can work with colleagues to plan and do continuous user research as a multidisciplinary team.
  
• You can turn research data into clear findings that inform decisions.
• You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
• You can plan user research for complex user journeys and advise colleagues on the choice and application of research methods.
• You can formulate hypotheses, gain insights from data and user research and make decisions on findings.
• You are fluent in both German and English .

Perks of joining us:

Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits:

• Company pension contributions at 5%
• Individualised training budget for you to learn on the job and level yourself up
• Discounted holidays for you, your family and friends
• 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
• Enhanced maternity/paternity leave
• Cycle to work scheme, season ticket loan and eye care vouchers

At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.