User Researcher Consultant (SC Eligible)

JR United Kingdom; Chester; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading digital consultancy seeks a permanent User Researcher Consultant in Chester to join a rapidly growing team. The role involves leading user research for digital transformation initiatives across various sectors. Ideal candidates will have experience with GDS standards, storytelling skills, and the ability to work in agile environments, influencing designs through user insights.

Qualifications

• Experience leading user research for digital services.
• Familiarity with Government Digital Service standards.
• Strong communication and facilitation skills.

Responsibilities

• Lead user research efforts on digital transformation projects.
• Work in agile teams to influence design through insights.
• Conduct research using both in-person and remote methods.

Skills

User Research

Stakeholder Management

Agile Methodologies

Prototyping

Education

Eligibility for SC Clearance

Job description

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User Researcher Consultant (SC Eligible), Chester

Client: Stealth iT Consulting

Location: Chester, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester, and Glasgow. They follow a remote-first policy with occasional client site visits (average 1-2 visits per month, variable).

They are seeking a permanent User Researcher Consultant to join a rapidly growing team. The role involves working on multiple Digital Transformation projects across Government, Finance, Retail, and Energy sectors. The budget is up to £55,000 plus full benefits.

Primary skills and experience required:

• Must be eligible for SC Clearance
• Hands-on experience leading user research using behavioral and attitudinal methods, with appropriate application skills
• Experience across various phases of product or service lifecycle, from discovery to delivery
• Experience with Government Digital Service (GDS) standards and design principles
• Strong storytelling, communication, stakeholder management, and facilitation skills
• Experience working in multidisciplinary, agile teams, leading user research and influencing design through insights
• Familiarity with prototypes for testing hypotheses and validating user journeys
• Knowledge of tools and practices for both in-person and remote research