User Researcher

Adecco; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK employment consultancy is seeking a Design Researcher to work on critical digital services in financial technology. This hybrid role requires expertise in leading user-centered design research initiatives, stakeholder engagement, and strategic thinking. If you're passionate about influencing design in a collaborative environment, apply now to learn more about this exciting opportunity.

Qualifications

• Extensive experience in UX, User, or Design Research roles.
• Proven ability to lead research initiatives and influence design direction.
• Experience working in large, structured organisations (ideally financial services).

Responsibilities

• Leading both generative and evaluative research to inform product development.
• Collaborating with multidisciplinary agile teams across discovery and delivery phases.
• Advocating for the user by facilitating workshops and sharing insights.

Skills

UX research

Stakeholder engagement

User-centered design

Strategic thinking

Job description

Job Title: Design Researcher/ User Researcher

Location: Bristol Harbourside (Hybrid – 2 days onsite per week)

Contract Length: 12 months (potential for extension)

Day Rate: £300-£600 (via umbrella or EC)

Client: A leading UK financial institution

Are you passionate about driving user-centred design in a large-scale digital environment?

We're looking for an experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions.

What you’ll be doing:

• Leading both generative and evaluative research to inform product development
• Collaborating with multidisciplinary agile teams across discovery and delivery phases
• Developing and managing research strategies that align with user needs and business outcomes
• Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture
• Building strong stakeholder relationships and helping research become a "team sport"

What we’re looking for:

• Extensive experience in UX, User, or Design Research roles
• Proven ability to lead research initiatives and influence design direction
• Strong stakeholder engagement and collaboration skills
• Strategic mindset and confidence in working with senior decision-makers
• Experience working in large, structured organisations (ideally financial services)
• Exposure to both public and private sector environments is a plus

Why apply?

You’ll play a key role in shaping high-impact digital products, working within a team that values innovation, research, and real user outcomes. If you're ready to influence design at scale and thrive in a collaborative, agile setting—this could be your next great move.

Apply now to learn more !

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.