User Researcher

Damia Group; England; Remote; GBP 40,000 - 60,000; Part time

Job summary

A global IT consultancy is seeking a User Researcher for an 8-week initial contract on a sensitive government project. The ideal candidate will conduct user research to ensure user needs are represented. Experience working with high-profile stakeholders is essential. The role offers remote work with occasional travel, requiring availability to start within two weeks.

Qualifications

• Must have experience working with sensitive or high-profile stakeholders.
• Availability to start within two weeks is required.

Responsibilities

• Conduct qualitative and quantitative research to understand user needs.
• Utilise various user research methods including interviews and surveys.
• Analyse research data to generate insights and identify patterns.
• Collaborate with multidisciplinary teams to incorporate insights.

Skills

Experience with sensitive stakeholders

Qualitative research

Quantitative research

Usability testing

Effective communication

Job description

User Researcher - 8 week initial contract with likely extension

Remote with ad hoc travel - Outside IR35

My client is a global IT consultancy seeking a User Researcher to work with a government client on a digital memorial project.

This is a highly sensitive project involving high-level stakeholders.

All applicants must have experience working with sensitive or high-profile stakeholders (e.g., government, judiciary, COBR, Parliament).

Availability to start within two weeks is required.

Responsibilities:

• Conduct qualitative and quantitative research to understand users’ needs, behaviours, and motivations
• Utilise various user research methods including interviews, surveys, usability testing, and ethnographic studies
• Analyse research data to generate insights and identify patterns
• Ensure research is conducted ethically, respecting privacy and consent
• Follow relevant policies and standards during research
• Collaborate with multidisciplinary teams to incorporate user insights into design and development
• Advocate for user needs and influence stakeholders to prioritize them
• Apply GOV.UK service manual, service standards, design principles, and WCAG 2.2 standards
• Effectively communicate user needs and frustrations through written, visual, and verbal methods