User Researcher

Experis - ManpowerGroup; City Of London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a User Researcher to join their agile scrum team. In this dynamic role, you will lead user research initiatives, employing qualitative and quantitative methods to gather insights that drive product design and enhance user experiences. Your expertise will enable you to communicate compelling findings to stakeholders, ensuring that user needs are at the forefront of product development. This position offers a unique opportunity to make a significant impact in a collaborative environment, where your contributions will shape the future of user-centered design. If you are passionate about understanding user needs and translating them into actionable insights, this role is perfect for you.

Qualifications

• Experience in user research throughout the Agile product development lifecycle.
• Ability to translate research findings into actionable design recommendations.

Responsibilities

• Conduct user research to inform product design and development.
• Collaborate with cross-functional teams to prioritize research opportunities.

Skills

User Research

Qualitative Research Methods

Agile Methodologies

Usability Testing

Interviews

Surveys

Data Analysis

Job description

User Researcher
12 months
Hybrid - Manchester, London and Newcastle (x2 days onsite x3 remote)
Active SC clearance required
Inside IR35 - Umbrella only

Role overview:

The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take a lead on scoping, planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative, quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion the user to ensure that the product delivers.

Essential skills and experience:

1. Experience of planning, scoping, conducting, analysing and communicating user research throughout the Agile product development lifecycle.
2. Experience of qualitative user research methods including usability testing, ethnographic observation, interviews, surveys, contextual inquiry and focus groups.
3. Experience of working within an Agile scrum team, collaborating with Designers, Product Owners, Developers and other Researchers to prioritise research opportunities in a fast-paced, rapidly changing environment.
4. Able to demonstrate the ability to translate research findings into specific, prioritised recommendations to improve product designs.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!