User Growth and Operations Senior Manager

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job description

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User Growth and Operations Senior Manager, London

Client: WorldFirst

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

a2c2b6575929

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Description

Position at Ant Group

Introduction: In a world with so many digital payment options, Ant Group brings mobile payment technology and marketing tools together for simplicity and success. Known as borderless payment, Alipay+ is accepted by global merchants online and in-store across over 55 countries and regions for convenient payment at home and abroad. It connects millions of global merchants with over 1 billion users of mobile payment app. Leveraging on the tremendous success of AliPay+, we are now creating new services and tools for further growth. This role will help bring to market and develop AliPay+ Global Remittance. Our vision is to provide more inclusive and convenient payment and financial solutions for global cross-border consumers and sellers. You will be a key member of the Ant Group international team to help achieve the company’s global vision.

What you’ll do:

• Partnering with over 100 global money transfer operators and financial institutions, Ant and Alipay+ Global Remittance provides customers with secure, convenient, and inclusive P2P transfer, tuition payment, and payroll services in more than 200 countries and regions across the world.
• Target the growth of Ant's Global Remittance business and integrate internal and external resources to drive rapid user growth.
• Independently develop cross-border remittance user growth strategies and be responsible for user growth model construction, new user acquisition, user retention operation, and optimize user growth plan through data tracking and analysing.
• Manage the full life cycle of cross-border remittance users while developing and executing effective plans to improve user acquisition, retention, and conversion rate.
• Build user rewards system for cross-border remittances, develop multi-channel traffic plans to empower business growth goals.
• Data-driven and result-oriented, able to design efficient growth experiments to optimize user conversion funnels and explore new user growth methods.

What we’re looking for:

• Deep experience in Internet product/super app operations and/or user growth.
• Analytical/data focused, clear logical thinking, strong communication skills, coordination and execution ability.
• Understanding of best practices of Internet product growth and able to learn quickly and innovate continuously.
• Familiarity in a complex matrix environment - excellent teamwork, and able to coordinate cross-functional cross-departmental to solve complex problems.
• Experience in international markets, user 0-1 program development and operation, cross-border remittance industry experience or cross-cultural work experience is preferred but not mandatory.
• Consideration for a marketing-focused/lead user growth specialist – familiar with traffic and branding resources, related programmes etc. will be considered.