User Experience Lead

JR United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative tech start-up is on the lookout for a Lead UX Designer to create engaging user experiences in a fast-paced SaaS environment. This role involves transforming products into lovable solutions by deeply understanding user needs and collaborating across teams. The ideal candidate will thrive in a dynamic setting, utilizing AI tools and embracing the startup culture. With a hybrid working model, this position offers flexibility while being part of a groundbreaking journey in digital product development.

Qualifications

• Strong experience in designing intuitive user experiences.
• Ability to conduct customer research and observe user interactions.

Responsibilities

• Design intuitive user experiences focusing on usability beyond aesthetics.
• Conduct proactive customer research and observe user interactions.

Skills

User Experience Design

Information Architecture

Customer Research

Problem Solving

Collaboration

AI Tools

Job description

Job Opportunity: Lead UX Designer

Our client, a Silicon Valley-based tech start-up, is seeking a Lead UX Designer to join their fast-paced SaaS environment that leverages AI to streamline client processes for faster digital product development and deployment.

Reporting directly to the CEO, this role is ideal for someone who thrives in a dynamic setting, is close to customer feedback, and aims to make the product not just usable, but also lovable.

Responsibilities:

1. Design intuitive user experiences with strong information architecture skills, focusing on usability beyond aesthetics.
2. Conduct proactive customer research and observe user interactions directly.
3. Apply problem-solving skills and original thinking to design challenges.
4. Collaborate across teams with an entrepreneurial mindset and flexible approach.
5. Transform the product from 'usable' to 'lovable' by understanding user needs deeply.
6. Utilize AI tools and stay updated with relevant technologies.
7. Go above and beyond to complete assignments effectively.
8. Understand startup culture and Silicon Valley work ethos.

The ideal candidate will solve complex design challenges, anticipate user needs, and create seamless user experiences that engage users deeply, making the software a vital part of their daily work.

This position offers hybrid working arrangements, with occasional days in the central London office.