User-Centred Content Designer | 6-Month Public Sector

G.Digital; Bolton; On-site; GBP 38,000 - 52,000; Part time

Job summary

G.Digital is seeking a Content Designer to join a User-Centred Design team delivering public sector digital services. The role focuses on writing and shaping content that is clear, accessible, and useful for real users.

You will work with service designers, researchers, and developers, lead content audits, maintain tone of voice and style guides, and influence content strategy decisions across multiple products. This is a 6-month contract with travel to Manchester.

Qualifications

• Strong understanding of user-centred design principles and accessibility standards.
• Experience designing within agile, multidisciplinary teams.
• Familiarity with GDS guidelines and content design practices.

Responsibilities

• Designing user-focused content across websites, services, and applications, making complex information easy to understand.
• Working closely with service designers, researchers, and developers to align user needs with organisational goals.
• Leading content audits, reviews, and testing to continually improve clarity and accessibility.
• Creating and maintaining tone of voice, content standards, and style guidance across multiple products.
• Collaborating with stakeholders to communicate ideas and influence content strategy decisions.
• Advocating for content design best practices and user-centred thinking across teams.

Skills

User-centred design

Accessibility standards

Agile experience

CMS platforms

Cross-functional collaboration

Tools

CMS tools

GDS guidelines

Job description

G.Digital is seeking a Content Designer to join a User-Centred Design team delivering public sector digital services. The role focuses on writing and shaping content that is clear, accessible, and useful for real users.

You will work with service designers, researchers, and developers, lead content audits, maintain tone of voice and style guides, and influence content strategy decisions across multiple products. This is a 6-month contract with travel to Manchester.