Used Sales Manager

JR United Kingdom; Guildford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading automotive group in Guildford seeks a Used Car Manager to oversee and coordinate sales activities, ensuring excellent customer experiences. The ideal candidate will have leadership skills and motor industry experience, driving the team to success while managing sales effectively. Competitive benefits are offered, including generous annual leave and development opportunities.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

Flexible working options

Training and development opportunities

Life assurance

Qualifications

• Motor Industry experience is preferable.
• Ability to negotiate at all levels with strong leadership skills.
• Strong industry knowledge.

Responsibilities

• Supervise and coordinate activities of sales staff.
• Ensure effective handling of all sales enquiries.
• Provide guidance and training to salespersons to improve job performance.

Skills

Leadership skills

Negotiation skills

Attention to detail

Customer service

Job description

Social network you want to login/join with:

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Used Car Manager, you'll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you:

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover
• We're open to flexible working options, just ask

What you'll do day to day:

• Supervising and coordinating activities of sales staff
• Ensure maximum direct selling time
• Effective handling of all sales enquiries
• Lead and develop all sales executives, ensuring they are focused and adopt a structured approach
• Ensure that all operational issues are resolved in a customer-centric manner in the shortest possible timeframe
• Provide guidance and training to salespersons to improve their job performance, with particular emphasis on prospecting, customer follow-up, and closing deals
• Establish administrative procedures and policies to assist the smooth handling of all business and maintain adequate sales records

Helpful skills and qualifications:

Don't worry about ticking off every single skill here—if you care about delivering great experiences as much as we do, we want to hear from you.

• A hands-on leader and financially aware
• Ability to negotiate at all levels with strong leadership skills
• Motor Industry experience is preferable
• Ability to work to timescales effectively
• Keen eye for detail, good communication, and a passion for delivering great customer service
• Strong industry knowledge
• Ability to work under pressure

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big:

Group 1 Automotive is on an exciting growth journey. We are home to over 7,000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us—just share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values:

At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect, Integrity, Transparency, Teamwork, and Professionalism.

These principles guide every member of our team, whether in business functions, customer interactions, community engagement, or team relationships.