Used Car Sales Manager

Vertu Motors; Exeter; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days’ holiday

Company car

Share Incentive Scheme

Pension

Job summary

Vertu Renault Exeter is seeking an experienced Used Car Sales Manager to lead our used car operation and drive performance. You will own the sales process, coach a team of Business Managers and Sales Executives, and ensure exceptional customer experience while achieving profitability targets.

The role requires proven motor industry sales leadership, a track record of boosting performance and a full UK driving licence. A competitive package includes a company car and strong benefits.

Qualifications

• Previous sales management experience within the motor industry.
• Strong track record of improving sales performance and profitability.
• Excellent leadership, coaching and people management skills.
• Commercial mindset with drive to deliver results.
• Full UK driving licence.

Responsibilities

• Lead, motivate and develop a team of Sales Executives and support colleagues.
• Drive used vehicle sales performance, profitability and operating efficiency.
• Coach the team to achieve objectives and maintain high standards of customer service.
• Oversee the customer journey, including first and second facing activity.
• Support finance, GAP insurance and add-on products in a compliant, customer-focused way.
• Manage campaigns and promotions to maximise opportunities.

Skills

Sales management

Leadership

Customer service

Communication

Coaching

Commercial mindset

Job description

Used Car Sales Manager

Vertu Renault Exeter
£40,000 basic salary | OTE £60,000 | Company Car + Excellent Benefits

Are you an experienced automotive Sales Manager looking for your next opportunity?

At Vertu Renault Exeter, we are looking for a driven and commercially focused Used Car Sales Manager to lead our used vehicle sales operation. This is a fantastic opportunity to take ownership of performance, develop a talented sales team and make a real impact within one of the UK’s leading automotive retail groups.

The Role

As Used Car Sales Manager, you will be responsible for driving the performance and profitability of our used car department while ensuring our customers receive an outstanding experience.

You will:

• Lead, motivate and develop a team of Business Managers, Sales Executives and support colleagues
• Drive used vehicle sales performance, profitability and operating efficiency
• Coach your team regularly, setting clear expectations and supporting them to achieve their objectives
• Play an active role in the customer journey, including first and second facing activity
• Support the sale of finance, GAP insurance and additional products in a compliant and customer-focused way
• Manage sales campaigns and promotions to maximise opportunities
• Ensure the highest standards of customer service, compliance and ethical selling are maintained

What We’re Looking For

We are looking for an experienced automotive Sales Manager with a proven track record of delivering strong commercial results.

You will be able to demonstrate:

• Previous sales management experience within the motor industry
• A strong track record of improving sales performance and profitability
• Excellent leadership, coaching and people management skills
• The ability to create a high-performing, customer-focused sales culture
• Strong communication and organisational skills
• A commercial mindset with the drive to deliver results
• A commitment to operating with integrity and putting customers at the heart of every decision

A full UK driving licence is essential for this role.

Compliance & Values

As a values-driven business, it is essential that our management team consistently demonstrate behaviours that deliver positive outcomes for our customers. You will be expected to act in good faith at all times, setting the standard within your dealership and operating in a customer-centric environment where integrity is key.

You will play a key role in driving a culture of responsible business practices, ensuring we deliver the right products and services to meet our customers’ needs, protect them from harm, and encourage long-term loyalty. Building trust and acting with integrity at all times is fundamental to this role.

To protect our customers and our reputation, successful candidates will be required to undertake a DBS check, along with regular fit and proper person assessments. We will also request references from previous employers as part of our pre-employment checks.

Why Vertu?

We’re proud to invest in the development of our colleagues, giving you access to ongoing training and genuine opportunities to progress your career.

You’ll also receive a fantastic range of benefits, including:

• 25 days’ holiday, rising with length of service, plus bank holidays
• Company car
• Access to our online rewards platform, offering cashback and discounts across a range of retailers
• Preferential service rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced maternity and paternity benefits
• Ongoing training and career development opportunities

Ready for your next move?