Used Car Sales Manager

Command; Croydon; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading automotive dealership is seeking a Sales Manager in Croydon. The role involves leading the sales team, ensuring exceptional customer service, and managing showroom operations. Candidates should have a proven record of automotive sales leadership and excellent interpersonal skills. This opportunity offers a competitive salary, high OTE, and clear progression paths.

Benefits

Competitive basic salary with high OTE

Ongoing manufacturer training

Supportive team culture

Clear progression opportunities

Qualifications

• Proven experience in automotive sales management.
• Strong people management and leadership skills.
• Exceptional customer service commitment.

Responsibilities

• Lead, coach, and develop the sales team.
• Drive customer satisfaction and manage daily operations.
• Ensure compliance with FCA guidelines.

Skills

Sales Leadership

Customer Engagement

Team Development

Operational Management

Compliance

Communication

Job description

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Sales Manager - Automotive Retail

Location: Croydon

Employment Type: Permanent, Full-Time

Basic Salary: £35,000 - £40,000

On-Target Earnings (OTE): £56,000 - £64,000

Working Hours: 45 hours per week

Schedule:

• Monday to Friday: 9:00 am - 6:00 pm
• Saturday: 9:00 am - 5:00 pm
• Every other Sunday: 10:00 am - 4:00 pm
• Day off in the week: Thursday
• Includes weekends

About the Role

We are currently seeking an experienced and motivated Sales Manager to lead our automotive sales team in Croydon. This is an exciting opportunity for a dynamic individual with a passion for sales, customer service, and team development to make a significant impact within a forward-thinking dealership environment.

The ideal candidate will bring a proven track record in automotive sales leadership, exceptional interpersonal skills, and a proactive approach to achieving business targets and delivering an exceptional customer experience.

Key Responsibilities

• Sales Leadership & Performance:

Lead, coach, and develop the sales team to consistently exceed performance targets and deliver a premium customer experience.

• Customer Engagement:

Drive high levels of customer satisfaction by ensuring all digital and in-person enquiries are responded to promptly and professionally.

• Operational Management:

Oversee daily showroom operations, ensuring all administrative processes (e.g. profit and loss reporting, stock allocation, vehicle call-offs) are completed accurately and efficiently.

• Team Development:

Recruit, train, and mentor team members to support both individual career growth and overall business performance.

• Compliance & Reporting:

Ensure adherence to FCA guidelines and internal compliance standards, while managing forecasts, KPIs, and reporting to senior management and manufacturer partners.

• Brand Standards & Presentation:

Maintain a high standard of showroom presentation, ensuring all vehicles and marketing materials align with brand expectations.

• Sales Meetings & Strategy:

Lead engaging and informative daily meetings to energise the team, share updates on new vehicles, offers, and campaigns, and reinforce performance priorities.

The Ideal Candidate Will Have:

• Proven experience in an automotive sales management role (Retail Manager, Business Manager or Sales Controller considered)
• Strong people management and leadership skills with the ability to motivate and inspire
• A commitment to providing exceptional customer service
• Commercial acumen with a results-driven approach
• Excellent communication, organisational, and administrative skills
• A full UK driving licence

What We Offer:

• Competitive basic salary with a high OTE
• Opportunity to work with a leading brand and dealership group
• Ongoing manufacturer training and professional development
• Supportive team culture in a modern, well-established showroom environment
• Clear progression opportunities

This is a fantastic opportunity for an ambitious Sales Manager who thrives in a fast-paced, customer-focused environment and is looking to take the next step in their career.

Apply today to be part of a team that values professionalism, innovation, and customer excellence.