Used Car Sales Executive

Evans Halshaw; Birmingham; On-site; GBP 22,000 - 42,000; Full time

Job summary

A large automotive retailer in Birmingham seeks a Sales Executive to join their dynamic team. You'll create exceptional experiences for customers, manage sales processes from inquiry to delivery, and deliver tailored financial advice. With a base salary of £22,000 and potential on-target earnings of £42,000, this role offers substantial rewards for high performers. Enjoy comprehensive benefits, including 33 days of leave, company discounts, and opportunities for personal growth and development. Join us and drive your career forward.

Benefits

Basic Salary of £22,000

OTE of £42,000 (Uncapped)

40-hour working week

Pension and life assurance

33 days holiday including bank holidays

Company discounts on car purchases

Additional day off for your birthday

Paid volunteer day

Long service rewards

Tailored training programs

Cycle to work scheme

High street discounts

Referral rewards

Responsibilities

• Create great customer experiences from initial contact to sale completion.
• Build knowledge on products and services to represent the brand with pride.
• Drive all new and used car enquiry leads through the sales process.
• Upsell accessories and finance packages to enhance customer purchases.
• Provide fair financial advice in compliance with FCA regulations.
• Collaborate effectively within the team and embrace new ideas.
• Take personal ownership of outcomes and treat customers fairly.
• Continuously learn to adapt to a regulated environment.
• Exceed expectations and achieve sales results.
• Drive a variety of vehicles with a full UK driving license.

Skills

Customer service excellence

Sales process knowledge

Financial advice compliance

Team collaboration

Computer systems proficiency

Passion for the automotive industry

Job description

As a Sales Executive at BYD, you'll be part of a fast-moving, customer-focused team that's all about making car buying simple and accessible. No matter your background, we'll give you the tools, training, and support you need to thrive. From day one, you'll be empowered to grow your skills, deliver exceptional experiences, and drive your career forward. You'll have the opportunity to be involved with:

Responsibilities

• Creating great experiences for our customers, from the moment they make initial contact to helping them discover their perfect vehicle to the day they drive away with their highly anticipated new car
• Building your knowledge and expertise on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
• Becoming a true champion of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
• Delivering not just a new car but a complete, unique package to help your customers make the most of their purchase, upselling on accessories, extended warranty and finance packages
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations
• A collaborative team player, who is open to new ideas and appreciates the difference that each person makes
• Committed to taking personal ownership and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment
• Has a passion for our industry, the people who work in it and the people we serve
• Be driven to exceed expectations and consistently achieve fantastic results
• Confident and experienced with computer systems, and a full UK driving licence - you'll have the opportunity to drive a huge range of thrilling vehicles

Company Overview

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values - Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! - fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.

Remuneration and Benefits

• Basic salary of £22,000, OTE of £42,000 (UNCAPPED) plus bonus guaranteed for 6 months
• 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays)
• Exclusive company discounts on used car purchases, leasing deals and aftersales services
• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you're supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme