US Immigration Consultant - Future Opportunities

Fragomen; Sheffield; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Immigration Consultant/Paralegal to join their dynamic team. This role involves assisting in case processing and maintaining case files while ensuring high-quality client service. Ideal candidates will have US immigration experience and a strong client-facing background. The firm promotes a hybrid working model, allowing flexibility between in-office and remote work, fostering collaboration and team spirit. Join a diverse and inclusive environment where your contributions will make a significant impact on clients and the firm’s initiatives.

Benefits

Free on-site parking

Hybrid working model

Diversity and inclusion initiatives

Wellbeing programs

Qualifications

• Ideally have previous US immigration experience and strong client-facing skills.
• Ability to follow instructions and develop strong working relationships.

Responsibilities

• Perform intake of cases and ensure correct setup on Connect.
• Maintain client contact information and manage workload with conflicting deadlines.

Skills

US immigration experience

Client-facing role

Professional communication

Attention to detail

Time management

Tools

Connect

Clarizen

Job description

Job Description

Future opportunities to join our EMEA US Consular Practice as an Immigration Consultant/Paralegal. Register your interest today and, if your skillset meets the criteria set out below, we will be in touch when we are next actively recruiting.

Immigration Consultant - CADP

London or Sheffield

About the team:

The Fragomen Consular Practice team provides consular and substantive US immigration assistance for both stand-alone cases and as part of a larger immigration application process. The team offers client-centric service for complex and sensitive immigration matters while also maximizing efficiencies, ensuring ownership of work and empowering team members to design work practices to meet client expectations. The team also builds partnerships with Fragomen teams across the US to support a diverse and exciting range of clients.

About the role:
Reporting to a Manager or Supervising Paralegal, this role will assist in case processing (reviewing and preparing forms, support letters and Firm correspondence) and assist in the maintenance of case files within the team. They will help maintain a moderate level of cases under supervision.

Key Responsibilities:

• Perform intake of cases once assigned and ensure case is correctly set up on Connect.
• Allocate work to Clarizen and review before returning to Senior Paralegal or Associate.
• Maintain client contact information.
• Initiate tasks with junior team members and coordinators.
• Keep Associate aware of the progress of matters to manage expectations, and inform of conflicting priorities/requesting assistance as problems arise.
• Take on additional projects as required.

About you:

You will ideally have previous US immigration experience and a strong background in a client-facing role.

Also required:

• Ability to follow the instructions of senior members of staff.
• Develop strong working relationships with team members and gain their confidence through displaying professionalism and efficiency in all communications.
• Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards.
• Proven ability to generate clear, well-organized written work and able to effectively express oneself verbally in an articulate and polished manner.
• Strong listening skills.
• Accurate work style; focus on details.

Fragomen in the UK:

Our UK team is made up of over 700 people working across two offices, based in London and Sheffield. Both offices are centrally located in their respective cities, with the Sheffield office having the added bonus of free on-site parking. Our people work collaboratively and dynamically in a positive environment, with over 20 different languages being spoken.

The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (“RBP”) prioritizes Fragomen’s social responsibility through one cross-cutting theme and five focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR including Pro Bono, Social and Sustainability. The RBP initiatives offer great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.