Urgent Treatment Centre Receptionist

Herne Bay Integrated Care Ltd; Herne Bay; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in Herne Bay is seeking an Urgent Treatment Centre Receptionist. Responsibilities include managing the appointment system, answering calls, and assisting patients. Ideal candidates should have GCSE-level education and possess strong communication skills. This role is essential for ensuring efficient service delivery in a healthcare setting.

Qualifications

• Education: GCSE or equivalent
• Strong communication skills
• Ability to manage appointments efficiently

Responsibilities

• Maintain and monitor the appointment system
• Process requests for appointments
• Answer incoming phone calls
• Signpost patients to the correct service
• Initiate contact with patients and external agencies

Education

GCSE

Job description

Job Description:

Job information Urgent Treatment Centre Receptionist from the Company Herne Bay Integrated Care Ltd, this latest Urgent Treatment Centre Receptionist job vacancy is located in the city Herne Bay CT located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Healthcare field have been opened and published.

Job Responsibility:

The following are the core responsibilities of the receptionist:

• Maintaining and monitoring the appointment system
• Process personal, telephone and 111 requests for appointments
• Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
• Signpost patients to the correct service
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Photocopy documentation as required
• Data entry of temporary registrations and relevant patient information as required
• Input data into the patient's healthcare records as necessary
• Respond to requests for information i.e. insurance and solicitors letters to the Medical Secretaries as per our unit policies
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Retrieve and file medical records
• Maintain a clean, tidy, effective working area at all times
• Monitor and maintain the reception area and notice boards
• Support all clinical staff with general tasks as requested

Keywords: Herne Bay jobs
Closed Date: 2025-10-29