Urgent Community Response - Clinical Support Worker

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local healthcare provider is seeking a Clinical Support Worker to assist in the Urgent Community Response service. The role involves directly caring for housebound patients and supporting them to promote independence. Candidates should have NVQ Level 2 in Health and Social Care and strong communication skills. This position offers a salary of £24,937 to £26,598 per year, with the ability to claim mileage.

Qualifications

• Must have current experience working within a health/social care setting.
• Ability to complete shifts 24/7.
• Previous community post is desirable.

Responsibilities

• Provide direct care to clients in their own homes or care homes.
• Implement and deliver care plans as directed.
• Recognise and report changes in patients' conditions.

Skills

Effective communication skills

Organisational skills

Ability to work as part of a team

Education

NVQ Level 2 in Health and Social Care or equivalent

Job description

Urgent Community Response - Clinical Support Worker

To support the Urgent Community Response service in the provision of care for housebound patients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Urgent Care Response Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

Please note that we may close this vacancy early if we receive high numbers of applications.

Main duties of the job

The post holder will highlight risk and changes in patient's circumstances/condition by effective communication with registered practitioners.

• Implement and deliver a care plan, undertaking assigned procedures as directed, working within the boundaries identified by the registered practitioner.
• Demonstrate excellent communication skills with clients, relatives, carers and colleagues.
• Understand the roles of the multidisciplinary team and support services available within the community.
• Maintain excellent written and electronic patient records.
• Undertake nursing procedures and treatments as required, working within outlined lower-level clinical competencies and Trust protocols, as directed by the senior clinician.
• Work in partnership with patients, relatives, and carers and the wider multi-disciplinary team in developing assessment, planning, implementation and evaluation of care.
• Support and enable clients to maintain their health needs.
• Deliver programmes of health education and health promotion as required.
• Undertake appropriate risk assessments and take the appropriate action which may avoid foreseeable harm occurring to patients in their own home.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.

Job responsibilities

The post holder will be expected to inform the senior clinician of all changes in relation to patient care, identify changes in patients' conditions, and recognise when significant changes in the care plan are required.

• Work within and continue to develop knowledge and skills for lower-level clinical competencies as identified for the role.

Person Specification

Flexibility

• Ability to complete shifts - 24/7
• Recognition of service requirements

Qualifications

• NVQ Level 2 in Health and Social Care or equivalent qualification and/or relevant experience.
• Ability to work within the lower-level competencies as developed within the community nursing service.

Experience

• Current experience of working within health/social care setting.
• Ability to work effectively as part of a team.
• Ability to organise own workload and use own initiative
• Effective organisational skills (e.g. following care plans).
• Previous community post

Knowledge and Skills

• Effective communication and interpersonal skills with a proven ability to work with other professions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

The salary for this role is £24,937 to £26,598 a year. Mileage can be claimed.