Urgent Care Receptionist (Pine Hills)

Cape Cod Healthcare; Plymouth; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading healthcare provider is seeking a part-time Urgent Care Receptionist to provide outstanding clerical and customer service support. The position involves managing patient information, assisting healthcare providers, and handling administrative duties in a busy environment. A successful candidate will demonstrate strong communication skills and a solid understanding of medical terminology.

Qualifications

• Experience in an office setting with at least 1 year experience preferred.
• Medical Terminology knowledge preferred.
• Proficient in computer office application.

Responsibilities

• Provide secretarial/clerical coverage in an efficient, timely and professional manner.
• Greet patients and obtain demographic and insurance information.
• Maintain patient records and ensure accurate maintenance of administrative records.

Skills

Communication

Interpersonal skills

Clerical skills

Job description

Join to apply for the Urgent Care Receptionist (Pine Hills) role at Cape Cod Healthcare

2 days ago Be among the first 25 applicants

Join to apply for the Urgent Care Receptionist (Pine Hills) role at Cape Cod Healthcare

• Provide secretarial/clerical coverage in an efficient, timely and professional manner.
• Review payment policies and collect copay at time of service.
• Greet patients and obtain demographic and insurance information and register patient into system. Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages. Obtain legally acceptable general consents to bill third parties. Secure copies of valid insurance cards and photo identification cards. Open and distribute mail. Fax prescriptions to pharmacy for patients as needed.
• Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records.
• Assist physician in contacting CCHC on call providers or a patient’s primary care physician.
• Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc. Pull charts for telephone messages as needed. Scan documents into patients’ charts as needed. Refer to billing those patients unable to pay and/or have questions regarding billing.
• Distribute charts to secretary, nurse or physician as needed.
• Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served.
• Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors and other personnel within and outside the practice.
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes.
• Perform other essential work-related duties as requested/directed.
• Experience in an office setting with at least 1 year experience preferred.
• Medical Terminology knowledge preferred.
• Strong communication and interpersonal skills required.
• Experience of current office technology, proficient in computer office application.
  
  

• Provide secretarial/clerical coverage in an efficient, timely and professional manner.
• Review payment policies and collect copay at time of service.
• Greet patients and obtain demographic and insurance information and register patient into system. Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages. Obtain legally acceptable general consents to bill third parties. Secure copies of valid insurance cards and photo identification cards. Open and distribute mail. Fax prescriptions to pharmacy for patients as needed.
• Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records.
• Assist physician in contacting CCHC on call providers or a patient’s primary care physician.
• Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc. Pull charts for telephone messages as needed. Scan documents into patients’ charts as needed. Refer to billing those patients unable to pay and/or have questions regarding billing.
• Distribute charts to secretary, nurse or physician as needed.
• Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served.
• Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors and other personnel within and outside the practice.
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes.
• Perform other essential work-related duties as requested/directed.
• Experience in an office setting with at least 1 year experience preferred.
• Medical Terminology knowledge preferred.
• Strong communication and interpersonal skills required.
• Experience of current office technology, proficient in computer office application.
  
  

Purpose of Position

To provide clerical/secretarial and customer service support to the Urgent Care Center.

Schedule Details

28 hours per week (56 hours PP) - Rotating Days/Eves, Monday-Friday 8a-6p, E/O Weekend 8a-4p & Occ. Holidays.

Organization

Medical Affiliates of Cape Cod

Primary Location

Massachusetts-Plymouth

Department

MAC-Pinehills Urgent Care

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Cape Cod Healthcare by 2x

Get notified about new Receptionist jobs in Plymouth, MA.

Medical Front Desk Receptionist (Plymouth)

Front Desk Receptionist (Medical Practice)

AY25-26 Front Desk Attendant (Work Study)

Secretary/ Administration Assistant – Commercial & Private Client Litigation – Taunton or Bristol

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.