Urgent Care Practitioner

TN United Kingdom; Hemel Hempstead; On-site; GBP 4,000 - 6,000; Full time

Job summary

Join a forward-thinking organization dedicated to mental health support. As a Peer Support Worker, you will leverage your lived experience to inspire hope and guide individuals on their recovery journey. This role offers a supportive environment where your contributions are valued, and you will work alongside a multidisciplinary team to foster a therapeutic atmosphere. Enjoy a flexible working arrangement and a commitment to employee wellbeing, making this an ideal opportunity for those passionate about mental health care.

Benefits

Flexible working opportunities

Employee assistance programme

Health and wellbeing support

Supportive networks for minority staff

Qualifications

• Experience in using secondary mental health services.
• Ability to inspire hope and demonstrate coping strategies.

Responsibilities

• Provide support using personal experience with mental health challenges.
• Help individuals identify strengths and recovery goals.

Skills

Lived experience of mental health services

Community working experience

Interpersonal skills

Education

NVQ Level 2 in Health and Social Care

GCSE

Tools

MSW

Job description

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Client:

NELFT NHS Foundation Trust

Location:

Hemel Hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

44a34b1e8fbf

Job Views:

17

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Do you have experience of using mental health services and feel that you could use your recovery to inspire and promote hope to others? At NELFT, we have the perfect opportunity for you.

We are looking for a Peer Support Worker to join our Mental Health Wellness Team (MHWT) in Wanstead, Redbridge and provide invaluable support to individuals recovering from mental health difficulties in the community.

Drawing on your lived experience of mental health challenges, you will work alongside the clinical multidisciplinary team to foster a safe and therapeutic environment where service users feel heard, understood, and supported.

Main duties of the job

As a Peer Support Worker, you will provide invaluable support by using your personal experience with mental health challenges to help individuals in their recovery journey in the community. Your responsibilities will include helping them identify their strengths and recovery goals, inspiring hope, demonstrating coping strategies, and offering emotional support tailored to their immediate needs. By sharing your lived experience, you will inspire hope and demonstrate that recovery is possible, fostering a supportive and empathetic within their environment.

This is a 9-5 Monday - Friday service, and there is no weekend and evening shifts.

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High-CostArea Supplement

This post also attracts payment for High-Cost Area Supplement of15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person specification

Experience

• Lived experience of using secondary mental health services for support/treatment (direct or indirect a carer)
• Community working experience
• At least an experience of working in mental health setting

Qualifications

• NVQ Level 2 in Health and Social Care
• GCSE

Knowledge

• IT Knowledge/MSW
• Good interpersonal skills
• Have worked as a Peer Support Worker before
• Knowledge of Redbridge area

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.