Urgent Care Operations Leader – IUCS & Service Improvement

nemscbs; Nottingham; À distance; GBP 55 000 - 75 000; Plein temps

Résumé du poste

NEMS CBS is seeking a senior operational leader to manage Integrated Urgent Care Services across NEMS, ensuring access, performance, safety, quality and budget adherence. The role collaborates with clinical teams and the leadership group to drive key service delivery and improvements.

Responsibilities include overseeing IUCS day-to-day operations, leading improvement programmes, and reporting performance against KPIs, while supporting capacity planning and service transformation initiatives

Qualifications

• Experience in operational management in NHS or similar healthcare settings.
• Strong communication and interpersonal skills with ability to lead teams.
• Ability to analyse information and drive service improvement and cost efficiency.

Responsabilités

• Oversee day-to-day IUCS operations across NEMS to meet performance targets.
• Support IUCS leadership to drive service delivery and improvements.
• Lead on programmes for productivity, workforce development and transformation.
• Identify operational improvements and develop capacity and demand assessments.
• Provide senior management input and drive service recovery and performance reporting.

Connaissances

Operational management

Leadership

Communication

Data analysis

Problem solving

Formation

Degree or PG

Project/Programme management qualifications

Outils

Adastra

Description du poste

NEMS CBS is seeking a senior operational leader to manage Integrated Urgent Care Services across NEMS, ensuring access, performance, safety, quality and budget adherence. The role collaborates with clinical teams and the leadership group to drive key service delivery and improvements.

Responsibilities include overseeing IUCS day-to-day operations, leading improvement programmes, and reporting performance against KPIs, while supporting capacity planning and service transformation initiatives