Urban Outfitters Sales Associate - Cambridge, UK

URBN; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company in Cambridge is seeking candidates to support store management and create a positive environment. The ideal applicant should have communication skills and an awareness of the brand. Responsibilities include engaging customers and ensuring a high standard of store presentation.

Benefits

Life Leave - an additional day off

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Structured support for development

Qualifications

• Previous experience in a retail environment is not a must.
• Awareness of the Urban Outfitters brand and its appeal to the local market.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer.
• Work productively within the team towards collaborative goals.
• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks).

Skills

Strong communication skills

Job description

Overview

Location

This position is located at 18-19 Sidney St, Cambridge, , CB23HG United Kingdom

Role Summary

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy.

Responsibilities

• People: Deliver a positive, friendly experience by engaging the customer through conversation and service
• People: Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• People: Provide a store experience that reflects the Company's mystery shop standards
• People: Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• People: Uphold Company standards and act as a positive role model to peers
• Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Teamwork & Communication: Assist in the training and development of peers
• Teamwork & Communication: Communicate positively and effectively with peers
• Teamwork & Communication: Actively participate in daily and department meetings
• Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
• Operations: Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
• Operations: Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
• Operations: Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Operations: Always adhere to company health & safety regulations
• Merchandising & Display: Uphold store merchandising and cleanliness standards
• Merchandising & Display: Ensure that merchandise is ticketed and the sales floor is well stocked
• Merchandising & Display: Support sales by assisting in merchandising and display projects
• Merchandising & Display: Exhibit a familiarity with current product and trend awareness

Qualifications

• What You'll Need: Previous experience in a retail environment - not a must.
• What You'll Need: An awareness of the Urban Outfitters brand and its appeal to the local market.
• What You'll Need: Strong communication skills.

Benefits

• Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
• Wellbeing: Employee Assistance program to support with mental, physical and financial health
• Wellbeing: Discount off external gym memberships
• Wellbeing: Private Medical Insurance for eligible employees
• Employee Discounts: Up to 40% employee discount at all URBN Brands
• Travel: Season ticket loan for eligible employees
• Travel: Cycle to work scheme for eligible employees
• Continued Development: We offer structured support within the business alongside continued learning and development

#UrbanEU #LI-TS1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.