Upholsterer for Royal Caribbean Cruises

V.Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cruise line seeks an Upholsterer to maintain and repair upholstery on board. The role involves inspecting, measuring, and restoring fabrics while ensuring compliance with safety and quality standards. Candidates must have at least 2 years of experience, STCW 95 certifications, and a strong command of English. The position requires physical fitness, and the ability to work in confined spaces on a ship. Join a diverse team committed to excellent service and quality workmanship.

Qualifications

• Minimum 2 years of previous experience onboard as an upholsterer or in an upholstery apprenticeship.
• Excellent command of English (verbal and written).
• Physically fit and capable of lifting up to 50 lbs.
• Appropriate certification as required by regulations

Responsibilities

• Perform maintenance and repair on upholstery and related components.
• Inspect and restore finishes to meet quality standards.
• Coordinate with other departments and document work performed.
• Ensure work is completed in compliance with ISM/ISO and SQM standards, USPH guidelines, and environmental and safety policies
• Address guest or crew complaints promptly and professionally; coordinate with supervisors to resolve issues
• Maintain a clean, organized, and safe work environment; report safety or maintenance concerns to supervision
• Collaborate with Housekeeping, Engineering, and Purchasing as needed; assist with inventory and procurement of upholstery materials
• Support on-call and alternate shift schedules; participate in ship wide drills and safety trainings as required
• Document work performed, update maintenance logs, and communicate progress to supervisors

Skills

Upholstery expertise

Technical drawing comprehension

Interpersonal skills

Problem-solving

Flexibility

Education

High school diploma or equivalent

STCW 95 certifications

Upholstery-related training or certifications

Tools

Sewing equipment

Fastening tools

Job description

Upholsterer for Royal Caribbean Cruises

Department: Deck

Employment Type: Contract

Location: Shipboard

Description

Position Summary

1. Perform maintenance and repair on upholstery, carpets, wallpapers, window treatments, and related components; install new materials as requested.
2. Inspect, measure, cut, sew, reupholster, and replace fabric, foam, padding, and hardware; restore or upgrade finishes to meet quality standards.
3. Maintain and operate sewing equipment, fastening tools, and other upholstery-related tools; manage materials and supplies efficiently.
4. Ensure work is completed in compliance with ISM/ISO and SQM standards, USPH guidelines, and environmental and safety policies.
5. Address guest or crew complaints promptly and professionally; coordinate with supervisors to resolve issues.
6. Maintain a clean, organized, and safe work environment; report safety or maintenance concerns to supervision.
7. Collaborate with Housekeeping, Engineering, and Purchasing as needed; assist with inventory and procurement of upholstery materials.
8. Support on-call and alternate shift schedules; participate in ship wide drills and safety trainings as required.
9. Document work performed, update maintenance logs, and communicate progress to supervisors.

Reporting Structure

1. Reporting to Hotel Service Engineer
2. Functional reporting to Accommodation Maintenance Manager for maintenance and repair work on all upholstery.

Safety Duties

1. Participates in crew safety drills according to instructions.
2. Must always comply with the Company’s safety and pollution prevention regulations and operating procedures.
3. Leads by example by taking care of Health and Safety of self and others.
4. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly.

Education/Experience/Qualifications

1. Minimum 2 years of previous experience onboard vessels as an upholsterer or in an apprenticeship/entry-level upholstery role
2. Valid STCW 95 certifications.
3. Upholstery-related training or certifications (sewing, fabric selection, patterning) desirable
4. Appropriate certification as required by regulations.
5. High school diploma or equivalent preferred
6. Physically and medically fit.
7. Moral integrity is required.
8. Public Health, Sanitation and Environmental training courses are appreciated.
9. Proficient in reading and understanding technical drawings and manuals.

Language requirements

Excellent fluent English (verbal, written and technical). English is the working and safety language on board. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Additional languages are considered beneficial.

Physical Demands and Working Conditions

Required to stand, walk long distances, reaching and sitting. Repetitive motion of bending, going up and down stairs, climbing ladders. Lifting or pushing of up to 50lbs. The position requires overtime work and irregular schedules. Works in all areas of the vessel with noise, light traffic and distracting environments.

Profile

1. Vast knowledge of a multi outlet operation.
2. Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.
3. Punctual.
4. Proactive approach to problem solving.
5. Ability to be flexible, well organized, self managed and motivated.
6. Ability to handle multiple demands, remain calm and effective under pressure and resolve issues quickly.
7. Safe, professional and personal practices. Fully conversant with VMS and MLC requirements.
8. Well-groomed and neat appearance.
9. Ability to work in confined spaces.
10. Ability to live in close quarters, share limited space with cabin mates.
11. Ability to deliver a high standard of technical performance.

Status - Petty Officer.
Salary - Refer to contract.
Rotation - Refer to contract.