Unlicensed Medicines Sales Administrator

Quantum Pharmaceutical Limited; East Kilbride; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the pharmaceutical sector is seeking a motivated Unlicensed Medicines Sales Administrator. This role offers the chance to manage customer orders and ensure compliance with regulatory standards, contributing significantly to business growth and customer satisfaction. You'll be part of a dynamic team, working with cutting-edge technology in a nurturing workplace culture. With a focus on innovation and career growth, this position provides an exciting opportunity to make a real impact in healthcare. If you're passionate about quality and eager to learn, this role is perfect for you.

Benefits

Cycle to Work Scheme

Electric Vehicle Scheme

Eye Care Vouchers

Active Social and Charity Committee

Qualifications

• Experience in customer service, preferably in the pharmaceutical industry.
• Strong organizational and time management skills.

Responsibilities

• Process customer orders and invoices for unlicensed medicines accurately.
• Handle customer enquiries and complaints via phone and email.
• Ensure compliance with regulations for unlicensed medicines.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Attention to Detail

Microsoft Office Proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At Target Healthcare Group, we are pioneers in the pharmaceutical industry, committed to revolutionising healthcare. As the UK’s leading manufacturer and supplier of unlicensed medicines and hard-to-source products, we serve retail pharmacies, hospitals, pharmaceutical wholesalers, and homecare markets with unmatched expertise and passion.

With a diverse team of over 500 professionals, including top pharmacists, skilled technicians, and dedicated support staff, we ensure excellence and innovation in everything we do.

Why Top Talent Chooses Us

• Impact -Ensure the safety and efficacy of life-saving medicines.
• Innovation -Work with cutting-edge technology and groundbreaking processes in a rapidly growing environment.
• Career Growth -Enjoy unparalleled opportunities for continuous learning and professional advancement.
• Collaborative Excellence -Be part of a passionate, international team dedicated to making a real difference in healthcare.
• Competitive Rewards -Receive a top-tier salary, comprehensive benefits, and enjoy a balanced work-life environment.

The Role

We are looking for an enthusiastic and motivated Unlicensed Medicines Sales Administrator to join our unlicensed medicines team. You will be responsible for managing customer orders and enquiries and ensuring compliance with regulatory requirements. You will also have the opportunity to learn about our products and services and contribute to our business growth and customer satisfaction.

Key Responsibilities

• Process customer orders and invoices for unlicensed medicines in a timely and accurate manner.
• Handle customer enquiries and complaints via phone, email, and online platforms.
• Maintain and update customer records and databases.
• Ensure compliance with relevant legislation, regulations, and guidelines for unlicensed medicines.
• Coordinate with internal departments and external suppliers to ensure smooth delivery of products and services.
• Working well as part of a busy team .and building relationships with customers.
• Keep up to date with industry trends and best practices.

Skills and Attributes Required

• Experience in customer service, preferably in the pharmaceutical industry.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time management skills, with the ability to prioritize and multitask.
• High attention to detail and accuracy, with the ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office applications, such as Word, Excel, and PowerPoint.
• A positive and proactive attitude, with the ability to work independently and as part of a team.

Benefits of Working with Us:

Joining the Target Healthcare Group means being part of an inspired, enthusiastic team committed to our vision and values. We believe in cultivating a nurturing, dynamic workplace culture.

Other benefits include:

• Active Social and charity committee
• Cycle to Work Scheme
• Electric Vehicle Scheme
• Eye Care Vouchers

If you are passionate about quality and aspire to make a significant impact in healthcare, we want you on our team. Join Target Healthcare Group as an Unlicensed Medicines Sales Administrator and become a key player in our mission to transformhealthcare.