Unity Product Manager - Senior Associate

JPMorganChase; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial services leader is seeking a Unity Product Manager to shape the future of workflow management. This role involves collaborating with senior management to improve client experiences and drive operational efficiency. Ideal candidates should have experience in Product Management and a strong understanding of CIB Operations. Join a diverse team committed to excellence and inclusion.

Qualifications

• Prior experience in Product Management.
• Understanding of CIB Operations business areas.
• Experience working in agile teams.

Responsibilities

• Ensure a deep understanding of the user journey.
• Develop value propositions for users.
• Validate hypotheses through rapid experimentation.

Skills

Product Management

CIB Operations knowledge

Agile methodology

Stakeholder management

Data-driven decision-making

Job description

Join our dynamic global team and play a pivotal role in shaping the future of workflow management. You'll collaborate with senior management to deliver innovative solutions that enhance client experiences, reduce risks, and drive operational efficiency.

As a Unity Product Manager in Market Ops Transformation, you will be part of a global team delivering key aspects of the Unity product vision and strategy. You will work to unify teams, data, and intelligence on a single platform, aiming to deliver exceptional client experiences, reduce operational risks, and enable efficient resolutions.

Job Responsibilities

• Ensure a deep understanding of the user journey and the user's jobs-to-be-done.
• Develop value propositions that alleviate users' pains and identify potential gains.
• Advocate customer needs to the broader cross-functional team.
• Identify and address risky assumptions and hypotheses proactively through experimentation and testing.
• Validate hypotheses through rapid experimentation and testing.
• Partner closely with user research and UX design teams to advance discovery and designs.
• Provide product leadership through setting priorities and vision for planning and execution.
• Capture and refine user stories with technology, UX, and data science, prioritizing based on value and cost.
• Define and track OKRs to focus teams on outcomes and value realization.
• Use data to gain insights about the product and user behaviour, identifying improvement opportunities.
• Engage with Operations, Client Service, and Marketing teams to define rollout strategy and adoption plan.

Required qualifications, capabilities, and skills

• Prior experience in Product Management.
• Understanding of CIB Operations business areas and trade lifecycle knowledge.
• Working knowledge of web and database technologies.
• Experience working in agile teams with UX designers and technologists.
• Inquisitive and motivated to solve business problems creatively.
• Confident in questioning business and technology requirements and solutions.
• Excellent communication and relationship-building skills.
• Logical and structured approach to planning, analysis, and decision-making.
• Well-organized and able to work under pressure to meet deadlines.
• Attention to technical detail, seeking out potential problem areas and following up with experts.

Preferred qualifications, capabilities, and skills

• Prior experience in Product Management, ideally in a large corporation, client service, operational, or technology environment.
• Experience with Artificial Intelligence and machine learning applications.
• Strong stakeholder management skills.
• Ability to lead cross-functional teams.
• Experience in defining and tracking product metrics.
• Familiarity with data-driven decision-making processes.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.