Unit4 ERP Support Analyst

Morgan Hunt UK Limited; Manchester; Hybrid; GBP 45,000 - 52,000; Full time

Job summary

A leading public sector client is seeking a Unit4 ERP Senior Support Analyst for a 12-month FTC role based in Manchester. In this hybrid working position, you'll play a vital role in supporting the Unit4 (Agresso) platform, ensuring efficient operation and user satisfaction across departments. If you're experienced in ERP support with strong problem-solving skills, this opportunity may be ideal for you.

Benefits

Generous pension scheme

25 days annual leave plus 8 holidays

Season ticket loans

Cycle to work scheme

Wellbeing benefits

Qualifications

• Experience supporting Unit4 ERP in a multi-functional environment.
• Strong problem-solving skills.
• Excellent communication skills with stakeholders.

Responsibilities

• Providing 1st and 2nd line support for Unit4 ERP users.
• Troubleshooting and managing support tickets.
• Participating in system upgrades and documentation maintenance.

Skills

Problem-solving

Attention to detail

Communication

Understanding of finance processes

Understanding of HR processes

SQL

Excelerator

Job description

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform.



The role is a 12 month FTC, with hybrid working in offices based in Manchester.

Responsibilities:

• Providing 1st and 2nd line support for Unit4 ERP system users across the organization
• Troubleshooting functional and technical issues, escalating where appropriate
• Managing and resolving support tickets efficiently within SLA
• Working closely with Finance, HR, and other departments to support business processes
• Participating in system upgrades, testing, and patching activities
• Maintaining system documentation, user guides, and training materials
• Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client)

Essential skills:

• Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to work with technical and non-technical stakeholders
• Understanding of finance or HR business processes is a plus
• Familiarity with tools such as SQL, Excelerator, or workflow configuration is advantageous

Benefits

• £45,000-£51,500 per year
• A generous pension scheme with a significant employer contribution and range of options, including a tax-free lump sum at the point of retirement and injury, ill-health and life assurance benefits.
• 25 days leave, plus 8 public holidays and an additional day off for the King's birthday. In addition, you'll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering.
• Season ticket loans, cycle to work scheme, flu vaccinations and eye tests.
• Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard.
• A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work.
• 12 month FTC
• Hybrid working - Manchester based

Please get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.