Unit4 ERP Support Analyst

Morgan Hunt UK Limited; City Of London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading company in the public sector is seeking a Unit4 ERP Support Analyst to enhance their ERP platform. This role includes providing essential support to users and collaborating with various departments in a hybrid setting, showcasing the need for strong problem-solving skills and ERP experience.

Qualifications

• Experience supporting Unit4 ERP in a multi-functional environment.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills for technical and non-technical stakeholders.

Responsibilities

• Providing 1st and 2nd line support for Unit4 ERP system users.
• Troubleshooting functional and technical issues.
• Managing support tickets efficiently within SLA.

Skills

Problem-Solving

Communication

Attention to Detail

Tools

SQL

Excelerator

Job description

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform.


The role is a 12 month FTC, with hybrid working in offices based in Canary Wharf in London.

Responsibilities:

• Providing 1st and 2nd line support for Unit4 ERP system users across the organisation
• Troubleshooting functional and technical issues, escalating where appropriate
• Managing and resolving support tickets efficiently within SLA
• Working closely with Finance, HR, and other departments to support business processes
• Participating in system upgrades, testing, and patching activities
• Maintaining system documentation, user guides, and training materials
• Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client)

Essential skills:

• Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to work with technical and non-technical stakeholders
• Understanding of finance or HR business processes is a plus
• Familiarity with tools such as SQL, Excelerator, or workflow configuration is advantageous

£45,000-£55,000 per year

12 month FTC

Hybrid working - London based



Please get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.