Unit Secretary, Nurse Floats

Care New England Health System; Warwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare institution in Warwick is seeking a Unit Secretary to manage patient records and perform clerical duties. The ideal candidate should have a high school diploma, relevant experience, and basic computer skills. This role is vital for ensuring efficient communication within the unit and assisting with patient care logistics.

Qualifications

• At least one year of related experience or equivalent required.
• Basic computer skills and knowledge of medical terminology are essential.

Responsibilities

• Maintain accurate medical records and process physician orders.
• Greet visitors, assist with inquiries, and manage mail.
• Orient new staff and communicate pertinent information to nursing staff.

Skills

Basic computer skills

Knowledge of medical terminology

Education

High School diploma

Job description

Responsible for viewing and processing physician orders in the electronic medical record, transcribing physician orders when needed especially during downtime procedures, maintaining bed management records, accessing lab results on the computer, performing receptionist and clerical duties, and coordinating non-nursing services within the unit.

Responsibilities

• Initiate, assemble and maintain accurate, functional medical records for all patients in the assigned unit. View and process physician orders in the electronic medical record. Transcribe written physician orders during downtime procedures and complete all necessary forms, requisitions, and communications to implement orders and record clinical data. Follow up to obtain missing information.
• Maintain adequate inventory of paper forms to ensure continuous service, minimize downtime, and keep the nursing station and area safe, clean, and functional. Manage updates and storage of all unit forms.
• Greet and assist visitors courteously, screen calls, answer call buttons via nurse station intercom or in patient rooms, and direct to appropriate staff. Process mail, relay patient information, and schedule appointments as directed. Respond to inquiries regarding departmental procedures and policies.
• Prepare medical records upon patient discharge. Copy medical records and obtain discs for transfers or discharges to other facilities.
• Maintain patient census both manually and electronically.
• Assist with report access or retrieval as requested.
• File documents following standard procedures, maintaining neat and orderly medical records.
• Attend daily interdisciplinary discharge rounds and keep logs of potential discharges.
• Obtain and distribute the Advanced Directive List, Discharge Flag Report, and overdue lab specimen report daily for safety and workflow management.
• Provide hourly floating coverage across inpatient units as needed.
• Print lab slips during downtime procedures.
• Order, track, and file equipment paperwork such as Wound VACs and specialty beds/mattresses.
• Orient new staff members to the role of unit secretary and responsibilities.
• Communicate pertinent patient care and general information to nursing staff.
• Perform all other related duties as assigned.

Job Qualifications and Requirements

• High School diploma and at least one year of related experience or equivalent.
• Basic computer skills and knowledge of medical terminology.

Care New England Health System and its member institutions are trusted organizations leading in medical research, attracting top specialists, and providing innovative healthcare services.

Americans with Disability Act Statement: Applicants and incumbents must be able to perform essential job functions with or without reasonable accommodations.

EEOC Statement: Care New England is an equal opportunity employer, considering all applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Ethics Statement: Employees are expected to conduct themselves in accordance with the organization's ethical standards, policies, mission, vision, and values.