Unified Endpoint Engineer

NCG; Newcastle upon Tyne; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Flexible Working

Student Discount

Cycle to Work

Employee Assistance Programme

Job summary

NCG is seeking a motivated Endpoint Provisioning Engineer to join the IDS Infrastructure and Services team in Newcastle. The role focuses on provisioning, deployment, device management and issue resolution across Windows, macOS, iOS and iPadOS to keep colleagues and learners connected with secure, up-to-date technology services.

The successful candidate will plan their own workload, make routine technical decisions with guidance, and collaborate with senior engineers to support projects and

Qualifications

• Deployment and device management across Windows, macOS, iOS and iPadOS.

Responsibilities

• Deploy and manage endpoint devices across Windows, macOS, iOS and iPadOS to ensure secure, up-to-date technology services.
• Plan and prioritise your workload and make routine technical decisions within agreed standards, escalating as needed.
• Collaborate with the Senior Unified Endpoint Engineer, Head of Infrastructure and IDS colleagues on deployments and modernization projects.
• Work on-site in Newcastle with occasional remote work, and may travel to other NCG college sites as required.

Job description

We are seeking to recruit a highly motivated, Endpoint Provisioning Engineer to join our Endpoint Provisioning team, based here at Newcastle.

The role sits within the Information and Data Services (IDS) Infrastructure and Services team and exists to administer and support NCG's endpoint computing environment.

The main focus of the role is deployment, device management, maintenance and technical issue resolution across Windows, macOS, iOS and iPadOS platforms, so that colleagues and learners can access stable, secure and up-to-date technology services.

The role works with the Senior Unified Endpoint Engineer, Head of Infrastructure, wider IDS colleagues and supporting information technology (IT) teams, providing specialist input to projects, planning and organising deployments and assisting the transition from legacy deployment systems to modern cloud-based management platforms.

The successful candidate will be expected to plan and prioritise their own workload and make routine technical decisions within agreed standards, seeking advice, approval or escalation to the Senior Unified Endpoint Engineer or Head of Infrastructure according to the risk and nature of the change.

It will be expected that the successful candidate works on site here at Newcastle for their main part of the working week, with the option to work remotely on occasion when needed, with the agreement of the Head of Infrastructure/Senior Engineer. There may also be times when the role will be required to work at other NCG college sites located around the country.

EMPLOYEE BENEFITS

• Flexible Working
• Student Discount
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website -

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website -