Underwriting Support Technician (FTC)

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits with a leading global insurer for a motivated Underwriting Support Technician. This role focuses on enhancing client service by supporting underwriting teams, ensuring accurate processing, and maintaining high data quality. You'll build strong relationships with underwriters and collaborate with various internal departments to streamline operations. If you're passionate about client service and keen on professional development, this position offers a dynamic work environment with excellent employee benefits. Join a diverse team committed to excellence and innovation in the insurance industry.

Qualifications

• Proficient in Microsoft Office and data quality checking.
• Minimum A level standard or equivalent required.

Responsibilities

• Support underwriting teams with operational functions and client service.
• Ensure accurate processing and timely logging of submissions and quotes.
• Collaborate with brokers and internal departments for efficient practices.

Skills

Client Service

Data Quality Checking

Communication

Microsoft Office

Education

A Level or Equivalent

Job description

Social network you want to login/join with:

Underwriting Support Technician (FTC), London

Client:

CHUBB

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

d73196f281fd

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

If working for one of the largest insurers in the world with excellent employee benefits and a diverse working culture appeals, then we would love to hear from you! This is an exciting opportunity for someone who is passionate about client service, motivated, and inquisitive.

Key Responsibilities:

• Support the underwriting teams in delivering high-quality client service by taking ownership of the operational functions of the team, allowing them to focus on production and underwriting.
• Ensure consistently accurate processing by adopting the right first-time principle (100% data quality checking prior to booking).
• Ensure that endorsements are processed to agreed service standards.
• Build good working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues.
• Ensure all submissions and quotes are logged on the system in a timely fashion and ensure the Underwriters are following up with any declinations or Quotes NTU’d.
• Assist with recording all new business, renewals, and endorsements accordingly.
• Ensure all processing and credit control queries are answered within SLA/ agreed time frames.
• Provide general assistance to underwriters with all administrative duties as agreed with the Operations Team Leader.
• Collaborate closely with brokers upon request, in addition to internal departments such as credit control, claims, and compliance.
• Work in conjunction with the booking and underwriting teams to ensure efficient working practices are in place, identifying process improvements, providing feedback to reduce rework or errors, and escalating any blockages to the Operations Team Leader where vital.
• Work within the framework of Chubb's ethical and service standards.
• Perform any other ad hoc duties allocated by the Operations Team Leader.

Knowledge & Experience:

• Minimum A level standard (or equivalent).
• Proficient in Microsoft Office.
• Expected to undertake training/progress through professional examinations.