Underwriting Assistant

JR United Kingdom; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading MGA in the UK seeks a Trading Underwriting Assistant to enhance broker relationships and collaborative processes within their Manchester office. This role involves customer service excellence, managing renewals, and assisting in establishing a Centre of Excellence. Applicants should have strong communication skills, a service-oriented background, and ideally a Cert CII qualification, within a supportive team environment offering competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for development

Collaborative, growth-oriented team environment

Qualifications

• Experience in a service-based industry.
• Excellent communication and organizational skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Develop and maintain strong broker relationships.
• Manage renewals efficiently and handle client requests.
• Identify opportunities for process improvements.

Skills

Communication

Organizational Skills

Problem-Solving

Customer Service

Teamwork

Education

Cert CII qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Underwriting Assistant, Portsmouth, Hampshire

Client:

Hays

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Trading Underwriting Assistant - based in Manchester

Your new company: Your new company is one of the largest MGAs in the UK, with offices all over the UK that specialises in the SME to mid-market Property & Casualty business. They have excellent relationships with their panel of brokers and focus on client-centric underwriting strategies. Due to expansion within the Existing Business team, a Trading Underwriting Assistant position has arisen. This role is based in Manchester.

Your new role: As a Trading Underwriting Assistant, you will develop and maintain strong broker relationships by delivering excellent customer service and managing renewals efficiently. You will collaborate with your team and manager to help establish and grow the Manchester Centre of Excellence. Responsibilities include handling broker and client requests such as renewal queries, mid-term adjustments, and cancellations, working with team members, fostering stakeholder relationships, and managing large renewal cases. You will operate within your delegated underwriting authority and identify opportunities for process improvements.

What you'll need to succeed: Previous experience in a service-based industry, knowledge of good customer outcomes, self-motivation, friendliness, relationship-building skills, quick learning ability, teamwork, and meeting deadlines. Excellent communication and organizational skills, proficiency in Microsoft Word and Excel are required. Ability to work under pressure, problem-solving skills, and ideally Cert CII qualification are preferred.

What you'll get in return: A competitive salary and comprehensive benefits package, support from Directors and Managers, opportunities for development and increased responsibilities, and a collaborative, growth-oriented team environment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers available at hays.co.uk.