Underwriting Assistant

JR United Kingdom; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a Trading Underwriting Assistant based in Manchester. The role involves building strong broker relationships, handling renewals and client requests, and enhancing processes within a growing team. Ideal candidates will have a background in customer service and strong organisational skills.

Benefits

Comprehensive benefits package

Support from Directors and Managers

Opportunities for development and increased responsibility

Qualifications

• Experience in a service-based industry.
• Excellent communication and organisational skills.
• Ability to perform under pressure.

Responsibilities

• Handle broker and client requests including renewals and cancellations.
• Foster relationships with stakeholders.
• Collaborate with team members and manager.

Skills

Customer Service

Relationship Building

Teamwork

Communication

Problem Solving

Education

Cert CII

Tools

Microsoft Word

Microsoft Excel

Job description

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Trading Underwriting Assistant - based in Manchester

Your new company: Your new company is one of the largest MGAs in the UK, with offices across the country, specialising in SME to mid-market Property & Casualty business. They maintain excellent relationships with their panel of brokers and focus on client-centric underwriting strategies. Due to expansion within the Existing Business team, a position for a Trading Underwriting Assistant has arisen. This role is based in Manchester.

Your new role: As a Trading Underwriting Assistant, you will develop and maintain strong broker relationships by delivering outstanding customer service and managing renewals efficiently. You will collaborate proactively with your team and manager to help establish and grow the new Manchester Centre of Excellence. Your duties will include handling broker and client requests such as renewal queries, mid-term adjustments, and cancellations, collaborating with team members, fostering relationships with stakeholders, and taking ownership of large renewal cases. Additionally, you will operate within your delegated underwriting authority and identify opportunities to improve processes.

What you'll need to succeed: Previous experience in a service-based industry and knowledge of good customer outcomes will contribute to your success. You should be self-motivated, friendly, skilled in relationship building, quick to learn, able to work in a team, and meet deadlines. Excellent communication and organisational skills are essential, along with proficiency in Microsoft Word and Excel. Ability to perform under pressure, problem-solve, and ideally hold Cert CII qualification are also desirable.

What you'll get in return: A competitive salary and comprehensive benefits package. Support from Directors and Managers, with opportunities for development and increased responsibility. Enjoy working within a growing, friendly team with a shared vision to grow and develop long-term client relationships.

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