Underwriting Assistant

Allianz Management Services Ltd; Lancaster; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity to join Allianz Management Services Ltd,'s Small Business Team as an Underwriter. This hybrid role offers the chance to engage in customer service while developing underwriting skills through training and examination of insurance products. Ideal for newcomers or those in the insurance field seeking to enhance their technical expertise, this position emphasizes strong analytical and communication skills essential for fostering relationships in the industry.

Benefits

Flexible buy/sell holiday options

Annual performance-related bonus

Contributory pension scheme

Discounts on insurance products

Qualifications

• Passionate about personal and professional development.
• Strong numerical and communication skills are essential.
• Confident in handling, analyzing, and interpreting data.

Responsibilities

• Provide excellent service to customers.
• Underwrite new business, renewals, and mid-term adjustments.
• Collaborate with other departments to achieve service delivery goals.

Skills

Analytical skills

Communication skills

Numerical skills

Customer relationship building

Tools

MS Office

MS Outlook

Job description

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This is an exciting opportunity to join our successful Small Business Team. This opportunity is ideal for either a new entrant or those with experience in the insurance industry who are keen to gain and develop their technical expertise.

You will play an active role in contributing towards the delivery of Key Performance Indicators (KPIs) across your team, underwriting business & building strong relationships with both internal & external customers.

The quality of our Underwriters is pivotal to Allianz’s success, no risk is the same, so you’ll need to use your strong analytical and communication skills, as well as technical knowledge to influence our brokers and develop strong trading relationships.

We offer a great environment to support and nurture personal and technical development, including CII qualifications. You will learn to underwrite Allianz products and develop your underwriting and soft skills over the course of a 10 week induction programme. After this time, your development will continue with further specialist training giving you the authority to handle more complex work and make wider underwriting decisions.

This is a hybrid role and after the initial induction period will involve working from home combined with a minimum of 2 days per week in the office.

Salary Information

Pay: Starting at £24,500 per annum, with potential for negotiation based on relevant industry experience.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

Your role will vary day to day, but here is a bit of what you can expect:

• Providing excellent service to our customers
• Handle general customer queries via the telephone, Live chat or email within agreed service standards
• Underwrite new business, renewals and mid-term adjustments
• Take referrals from other underwriters where appropriate and within own authority level
• Negotiate within authority, referring where appropriate to maximize customer retention
• Anticipate likely objections and build effective responses
• To collaborate strongly with other departments to achieve the Company's goals in respect of service delivery

We don't expect you to know everything from day one, but the following will enable you to hit the ground running:

• Passionate about your own development
• Evidence of personal and professional development and commitment to further development is essential
• Good numerical, written and verbal communication (including telephony) skills are essential
• You should be confident handling, analysing and interpreting data
• You must enjoy interacting with others, building strong internal and external relationships and have excellent communication skills
• An understanding of the commercial insurance market
• Practical knowledge of MS Office and MS Outlook

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

• Flexible buy/sell holiday options
• Annual performance related bonus
• Contributory pension scheme
• A discount up to 50% on a range of insurance products including car, home and pet

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

For any inquiries or to submit your application, please contact: Matthew Mckevitt

We reserve the right to close the advert early if we reach enough applications.