Underwriting Administrator (Offshore)

-; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Starr Insurance Companies is looking for an Administrative Support Specialist to assist their Underwriting division. The role focuses on data entry, quality assurance, and team collaboration, within a dynamic and international insurance organization. Comprehensive training and development opportunities will be provided to ensure professional growth within the company.

Qualifications

• Experience in administrative roles, preferably within insurance or finance.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent communication skills to interact with underwriting teams and clients.

Responsibilities

• Enter risk and policy data into Underwriting systems within SLAs.
• Perform peer quality assurance checks and support credit control activities.
• Assist in training new team members and serve as a subject matter expert.

Skills

Data Entry

Quality Assurance

Communication

Problem Solving

Team Collaboration

Job description

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to a wide range of businesses globally.

Founded by Cornelius Vander Starr in Shanghai in 1919, we now operate in 128 countries across 6 continents, making us one of the world's fastest-growing insurance organizations.

Job Purpose

To support the Underwriting division through defined administrative responsibilities.

Key Responsibilities

• Enter risk and policy data into the Underwriting system(s) within the defined Service Level Agreements.
• Perform peer-to-peer quality assurance checks within the agreed timelines.
• Communicate all risk and policy queries through appropriate channels and respond promptly.
• Process unmatched USMs within SLA and escalate issues as needed.
• Complete all tasks required for month-end close.
• Support credit control activities, including managing aged debt and excess cash queries.
• Participate in team, departmental, and divisional meetings to foster relationships and understanding of the business.
• Digitally scan and store documentation in designated folders.
• Ensure underwriting files are complete and accurate; obtain missing items from the underwriting team.
• Support company projects and initiatives.
• Assist in training new team members and serve as a Subject Matter Expert when required.
• Perform other ad-hoc tasks as assigned by management.
• Maintain business logs and renewal pipeline spreadsheets.
• Assist with peer reviews and ensure completion of PBQA/CC.
• Help collate information for renewals and support the FL Portfolio analyst as needed.
• Handle internal tasks related to broker interactions, including chasing for missing documents and managing aged debt.
• Assist with internal and external audits and prepare ad-hoc reports.
• Report suspicions of financial crime to the Money Laundering Reporting Officer immediately.
• Operate within the company's standards for Treating Customers Fairly.
• Manage conflicts of interest to maintain the company's integrity.
• Immediately inform Compliance of any complaints.

Starr is an equal opportunity employer committed to diversity and inclusion. We offer comprehensive training and development opportunities to foster talent and excellence in our team.